Something very strange is going on with the mobile hotspot network that I use to connect my laptop to the 'net.
My phone claims that, over the past week, my mobile hotspot network used well over 5 GB of data.
This is despite the fact that:
- I didn't watch any videos (not even a short clip) via mobile hotspot during this time, and didn't stream more than a few minutes of audio
- I have Java turned off for most web pages on my browser
- The SSID of my mobile hotspot network is private and PW protected, so others can't easily siphon my data
Pretty much all I did using my mobile hotspot during this time was text-based (occasionally image-based) web research.
Am I missing something, or is it fair to conclude that there's some type of bug (or other flaw) in the ”meter” that's counting up my data usage?
Best answer by tmo_mike_c
Data consumption does vary by device. We do have a tool that can help estimate the data usage based on some common ways to use the web. Can you access our Mobile HotSpot Data Usage Calculator ? If so, you can use it to get an idea of how much data will be used after looking at how much time you spend using it. If you're still needing more help reviewing this, I suggest reaching out to our Care team through our Community-2153. They have access to your account and can go over the usage in more detail.