SyncUP and IoT
Wearables, asset tracking, and more!
- 156 Discussions
- 766 Replies
Long story short -- dog chewed up charging cable for my new SyncUp Tracker, can;t find replacement.Not listed among charging accessories on T-Mobile site, not found on eBay, etc. using Internet search.I know this is a CoolPad rebranded tracker of some sort, no luck searching their website, no similar model exists.Cable is magnetic, has 5 pins and all I’ve found online under CoolPad brand only have 4 pins.Help!
I got HotSpot and it's working as it's supposed to.Now I want to access my hotsport account online, and when I'm trying creating an account for my hotsport- T-Mobile website says it sent me verification text on my hotspot number (funny, right?). Then I said ok, maybe I don't understand something - and I went to T-Mobile shop to get explanation on how it works. And they said- yeah, you're supposed to get the text. Just take out that SIM card and put it in any phone device and you'll get the text (stupid, isn't it?). I did it, and obviously my phone device didn't receive any verification texts.T-Mobile, can you prove to me you are the best? What kind of service is it???
So I was able to download apps and watch youtube on a different wifi network but since connecting to ZTE Falcon My web browsing has been crawling, I am unable to download any apps through Google play store. It will say "downloading" but progress bar never moves past 1%. Also no matter where I try to stream a video I get "Sorry this video cannot be played." I called T-Mobile tech support and the girl said I had 2GB max data that I exceeded so upgraded me to 10 GB. My data bucket just reset today and I restarted my devices but problem,continues. I can not find any similar ocxurrences through web search so I hope to find a solution here. Thanks, KJ
i recently purchased an RV and have been doing some traveling. I have found that most camp ground have poor WiFi. Speaking to a Winegard rep. And he said that T-Mobile had best plan with unlimited streaming. Anyone use the plan? How does it work and cost. What equipment is required? THanks, Randy
My neighborhood has T-Mobile coverage, but it is very poor. I am currently a Verizon customer who plans to switch to Mint Mobile, and I want to get a T-Mobile CellSpot I can connect to the LAN at my house. Can I expect my Mint Mobile service to be compatible with the T-Mobile CellSpot? Anyone have any knowledge or experience with this? Will it work?
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my laptop. I have tried tethering it to see if it is faster but its just as slow. I have tried all the help steps on the help page still nothing. I logged in on my friends boost hotspot and everything loaded instantly. I have tried calling t-mobile support but it just keeps telling me my number can not be found in the system so i cant even speak to anyone. This is just one issues I am having.
I have had my SyncUp for a few months and it was working fine. Then suddenly it showed my battery was dead and it turned out my alternator had to be replaced ($650). Now the SyncUp won't work at all - it is offline even when the lights are on, despite repeated attempts to unplug it and get it to work. Most importantly, I am now seeing a number of concerns from people that their batteries and alternators started died shortly after they got the device and I'm concerned it has been damaging my car and was the reason for the alternator breaking in the first place. Has anyone else had this issue?
Started today when I try and open the Sync Up app it times out. Tried uninstall, reinstall, changed to wifi from mobile network, and still times out trying to log in. Timed Out - Your request has timed out. Please try again later. Been about 2 hours now wit no change. Is there an issue with the tmobile network?
I bought three T-Mobile SIM Starter Kits to use in three Netgear LB1120 4G LTE modems. The instructions gave me two ways to activate:1. visit www.t-mobile.com/activation2. call 1-877-778-2019 from your device I can't do 2 because my device does not have the capability to dial out.These Netgear LB1120s do not have dial-out capability. So I tried www.t-mobile.com/activationI got routed to https://prepaid.t-mobile.com/prepaidNow I'm lost.It seems the web sites are always updating beyond what is printed on the instruction sheets. What's the best way to get these SIM cards activated on my three Netgear modems?Also, I will need to be assigned three new phone numbers to manage my T-Mobile Refill cards.The dial-in method works great with T-Mobile Refill cards provided I have phone numbers. Or could I grab an old unlocked GSM phone to do the activation with the T-Mobile app and then move the SIM cards over to the Netgear LB1120 cell modems?Would that work? Be easier to manage?
I like using the Cloudflare's new public DNS resolver 22.214.171.124 because it makes DNS queries faster and more secure, but when my MacBook Pro (macOS Sierra 10.12.6) DNS settings are set to 126.96.36.199 && 188.8.131.52 && 2606:4700:4700::1111 && 2606:4700:4700::1001 my iPhone Personal Hotspot doesn't work. Can you please tell me how to fix this issue or work with your engineers to fix whatever issue is preventing my ability to use the DNS provider of my choosing on your end? Thanks!
I have 2 lines a primary and secondary line assigned to 2 seperate handsets, however I am unable to use my second line in the “DIGITS” app. I even have them associated with 2 different email addresses, but cannot access my secondary linein this app! Help
Hello,I know someone who is trying to setup multiple SyncUp Drive's (8 of them) for the hotspot, but only want to use their 1 cell phone to set them all up.When they setup the 1st sync up drive from their phone and work on the 2nd one, it says this number has already been registered.How can they setup all 8 device hotspots on sync up drive from her 1 phone?
I have had SyncUP drive for a little while now it’s always had little hiccups and it wasn’t a big deal to me but now I am continuously getting a low battery notification, and that my battery is in critical condition. I had my battery tested and there is NOTHING wrong with it, after ready a bunch of comments about others having this same issue I am 100% convinced that it is syncup drive causing this problem. I won’t be using this device anymore and I will not recommend it to anyone I know.
I used to be able to access all websites from my laptop via hotspot, but lately I can't access some websites (amazon, ebay, etc). Has anyone reported this?Phone: iPhone SEPlan: T-mobile OneLaptop OS: Windows 7Web browser: Firefox or ChromeI can access many sites (such as yahoo), but not others. When I can't access (for example, amazon.com), I get "We can’t connect to the server at www.amazon.com" on firefox or "This site can't be reached" on chrome. I can access amazon from my phone directly. I can also access amazon through my laptop (same laptop) via wifi at home.Please let me know if you need additional information.
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