SyncUP and IoT

Wearables, asset tracking, and more!

  • 180 Discussions
  • 780 Replies

180 Discussions

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alybabaFirst activity
asked in SyncUP and IoT

Sync up drive not reporting trips

I recently installed a sync up drive in my car, and am having the following issues:1. It stopped reporting trip data shortly after the first couple days.2. I get frequent disturbance notifications especially when I'm driving the car.3. The GPS location for where the car is parked is frequently off by several blocks. It seems to report a traffic light, or intersection stop some distance away from where the car is actually parked.4. Hotspot seems to be working ok.Contacted tech support which reset the device remotely. Worked for a day or so, and then the above issues reappeared. The only way I can get it to work properly is to unplug, and replug the device after several minutes before I start the car. It then works for a few hours, and then the issues reappear.Is this a buggy device? What's the fix?Thank you!

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3 years ago
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faceiseeFirst activity
asked in SyncUP and IoT

No home internet when using 4G LTE Cellspot which connects to the wifi modem

, i have the 4g lte cellspot and i connected it to my internet, when i connect my tablet to my wifi it says its offline. is it the cellspot eating up my signal? am not sure how cellspot  works, but how can i use my wifi at home to watch nextflix from my tv or tablet and still have the 4g connected, without using hotspot from my phone to hotspot the tablet or tv, actually using my wifi prior to connectong the cellspot. Also i have to say i have a survelliance system that uses my home wifi, but its no longer working after i connected the 4g cellspot, can i just disconnect the cellspot cablet from the wifi ethernet port when i want to use the internet at home, or would that cause a problem, i ask because i kinda tried to, for a little bit, but *i was still offline when connected my wifi and my phone lagged when loading a page on its regular mobile data, got scared that ive messed it up, so i plugged the ethernet cable from 4g cellspot back into the wifi modem. Any help would be appreciate

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3 years ago
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magenta4986936First activity
asked in SyncUP and IoT

ATT Nighthawk M1 Unlocked Work with T-mobile

Hello, I have an unlocked Nighthawk M1 from AT&T, i want to know whether i can use it with T-mobile 4G SIM card? If yes, I'm planning to change my ATT SIM to T-mobile.Please advise. Thanks.

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3 years ago
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snoman5150First activity
asked in SyncUP and IoT

Bring my device

I have an unlocked M1 Nighthawk that has been working great On “tmobile” till yesterday.  Service went out and the orange light of doom came on.  Contacted the indi provider that told me  “They” meaning tmobile, was/is doing upgrades in my area and the indi provider could not service me.  They promptly turned my service off saying I would get a refund.  I figuered I would go straight to the source and just get tmobile prepaid direct.  Enter my SIM number and get an error that “this sim is already in use”.  No joke, thats why I hit the bring my own device page.....any way to use my SIM that was working fine on Thursday with direct prepaid and cut out the middleman?  My kids have a week of school left and I do t want to wait for a new SIM in the mail.

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3 years ago
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marlowjsFirst activity
asked in SyncUP and IoT

CellSpot not working!

I have a brand new 4GLTE CellSpot and its not working.  The power light is flashing green and the internet light is flashing orange.  I have plugged the yellow Ethernet cord into the yellow WAN port and it is plugged into my Ethernet modem.  I have contacted my ISP and they have opened up UDP ports 123, 500 and 4500 and they have placed the CellSpot into the DMZ.  What am i doing wrong?

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3 years ago
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