Need charging cable for SyncUp Tracker

  • 15 July 2021
  • 2 replies


Long story short -- dog chewed up charging cable for my new SyncUp Tracker, can;t find replacement.

Not listed among charging accessories on T-Mobile site, not found on eBay, etc. using Internet search.

I know this is a CoolPad rebranded tracker of some sort, no luck searching their website, no similar model exists.

Cable is magnetic, has 5 pins and all I’ve found online under CoolPad brand only have 4 pins.


2 replies

Userlevel 6
Badge +15

Oh that’s super rough. My dogs do things like that too. I’d try checking with Geotab’s site or support team. They may have an idea on a charger replacement.


We bought the 4 pin charge cable from Ebay and it works fine.  Charging only uses 2 pins and maybe the other pins are to program or update firmware on Tracker.  Does not seem to be any other source.