I have a Sync Up Drive I purchased back in April and it's been working fine in my car up until about a week ago. About every few days I was getting a critical battery notification but every time I checked the app or even the graph of my battery reading, the line was well above the low indicator and it did not have a low battery reading in the voltage reading either. I took my car to a mechanic to double check the battery and everything and he said it was all good there as well. Is there a reason for the device to keep giving me a low battery notification when all else is fine? My car is only a year old (purchased last year) so these kinds of things are just a little irritating to deal with in the Sync Up.
Best answer by tmo_chris
I actually had the same exact issue with my SyncUP drive a few months about but it all the sudden stopped telling me my battery was bad so I didn't think much of it. If the app is continually giving you false readings, we will need to send up an escalation to Mojio to have this looked at. Please Contact Us when you have a spare minute so we can get this started for you.