This is not a question but a statement. I have two of these Sync-Up modules. One in each of our two cars. The first quit sending data on February 5th, was last data received. I have worked with tech support and they created a ticket for their 'engineering' department. That was last week I think on a Friday I first called. I let this go until today, Friday, February 14, 2019 and called support to see what was up. No change but I was told after a tech looked further into it saying that 'the Mojio servers were the problem'. So, this is where it seems to stand. What if anything can Mojio say about all of this? Any idea when it will be fixed? Why haven't we even been given an email or text notification that there were problems and that they were being looked into by T-Mobile? Why do I or anyone else have to call in and create a ticket? A simple text update or status would be nice.
My gut is telling me this company, Mojio, will crash and burn. Then what? This cannot keep going on like this. I expect more from a company than going on two weeks without a fix. Come on! Who is Mojio, where are they located, who runs this company? I want to give them a piece of my mind. Feel free to jump in with your comments, vents, here. I hope to update this as time goes along.