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sync up watch not working - screen is half green??!?

  • 7 March 2023
  • 2 replies
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This is what our sync up Kids Watch screen currently looks like. It is less than a year old. Who do I contact and what are we do?

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Best answer by HeavenM 13 March 2023, 22:01

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Userlevel 7
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Oh man!! Less than a year old with a dead screen! Good news is there is a warranty process available for this situation. You will need to contact customer support. You can call or message us through the T-Mobile app or direct message us on Facebook or Twitter.

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I tried and they said to take it to a T-mobile store. They said they don’t repair watches. Now what?

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