This is what our sync up Kids Watch screen currently looks like. It is less than a year old. Who do I contact and what are we do?
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Oh man!! Less than a year old with a dead screen! Good news is there is a warranty process available for this situation. You will need to contact customer support. You can call or message us through the T-Mobile app or direct message us on Facebook or Twitter.
I tried and they said to take it to a T-mobile store. They said they don’t repair watches. Now what?
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