Question

Synchup Kids - Child accounts cannot call or text each other

  • 25 December 2021
  • 1 reply
  • 102 views

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I have 2 child accounts set up in the app, both appear in the "child" tab. Neither can call or text the other. What setting is there to enable that? Do I have to create a duplicate contact for each child in the "contacts" tab also?

Thank you.


1 reply

Hi there! We’re currently working on a better experience for adding watches contacts to each other, but meanwhile you can do it yourself as well.

You’re correct. You’ll have to add one watch as a contact to another and vise versa. While doing that you can also select if they can be emergency contacts for each other.

Hope it helps!

SyncUP KIDS Team

 

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