What has happened to trip history in the SyncUp upgrade? I can export it, but cannot access the trip history maps. Support stopped responding after I comfirmed that my phone and iOS were compatible.
Best answer by tmo_chris
View original
Userlevel 4
Hey
Are you talking about seeing this information in the .csv after it is exported?
No, I can export the trip history, but it does not give me the information I need (route, maximum speed, rapid accelerations, etc.). I am unable to access trip history within the app (as I could before the "upgrade"). I do not know if the new timeline feature is like the old trip history, because it just crashes when I try to access it.
Userlevel 4
Thanks for clarifying
Userlevel 4
Good morning,
Just swinging by to see if you've had a chance to try Chris' suggestion of uninstalling then reinstalling the app to see if that does the trick.
Yes ~ thank you. The update was missing a configuration file. the development team got that corrected and it was available July 2. All fixed! I appreciate the support.
Userlevel 4
Perfect! Thanks for the update. I'm happy to read that it did the trick. 😊
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.