SyncUp Pet Tracker has never worked

  • 16 November 2021
  • 0 replies


I have had my SyncUp Pet Tracker for just over a month and it has never worked.  I have called customer support numerous time and they always promise to call me back - has NEVER happened.  The tracker does not let me know when my dog is out of his safe zone and even worse, today he full on got out of the yard and it would not allow me to track him.  I had to do it the old fashioned way and drive around calling his name.  What is the point to this device?  I would really like it to work and I have done everything I can think of to get support - this is my last try.  Does anyone have any tips or tricks to get this thing to work or am I wasting the monthly line fee, plus the cost of the device?

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