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Testdrive

  • 23 February 2020
  • 4 replies
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After T-Mobile saying order success and confirm email what do I do

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Best answer by tmo_ian 25 February 2020, 16:24

I checked out our Test Drive | T-MOBILE SUPPORT redemption process and it sounds like you're in the waiting game. You should have seen estimated shipping dates when you completed the form and we'll send you an email when they ship.

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I checked out our Test Drive | T-MOBILE SUPPORT redemption process and it sounds like you're in the waiting game. You should have seen estimated shipping dates when you completed the form and we'll send you an email when they ship.

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Did you get your shipping email yet?

Sorry for writing on a very old thread. I signed up more than two weeks back. Never got an estimated shipping date. Called CS a week later. The CSR couldn't find my request so requested on my behalf and told me I should get it by 2/12. Didn't get any confirmation

 

I called again, this time I was told there's no way to track requests and devices are out of stock.

I'm at a loss. I don't think this is the best experience. Any advice?

 

Thanks and Regards,

DB

I've been having the same issue we except I've been told by different so called experts that I'll recieve it in 5 to 7 days. It even told me that on line when I signed up. I have yet to recieve a thing and it's been almost a month!!

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