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SyncUP and IoT

Wearables, asset tracking, and more!

364 Discussions
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364 Discussions

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Will the hotspot work without a battery? Does it start automatically when power is applied?

Looking to setup this hotspot I vehicle and I want it to automatically startup and shutdown with the car.

SyncUp Drive not working

I bought a SyncUp drive from Tmobile and tried to connect it with my car. But it did not work. I literally tried everything so I just thought it was defective. So I exchanged with a new one. I tried the new one out, plugged it to my car, and still did not connect with my car. The app says “unplugged...

New SyncUp Pets device not pairing

I purchased 2x Sync Up Pet tracker devices and cannot get either of them to pair. I've tried two different Android devices and an iPhone, all of them give the same error that it cannot complete and never pairs. I restarted both the phones and Pets devices, still no luck. I have a ticket in with T...

Strange IP address for 5G LTE Module

I recently setup an OpenWRT router with a Simcom Sim8200EA 5g module. The module can connect to the tmobile network with LTE, but thus far not 5g. Additionally, the IP it is receiving is strange, namely it is showing a 192.0.0.2 address, whereas typical Tmobile ip’s are 172.58.XXX.XXX. Anyone kno...

Can't Access Some Websites via hotspot

I used to be able to access all websites from my laptop via hotspot, but lately I can't access some websites (amazon, ebay, etc). Has anyone reported this?Phone: iPhone SEPlan: T-mobile OneLaptop OS: Windows 7Web browser: Firefox or ChromeI can access many sites (such as yahoo), but not others. When...

Map and text location are very different

Sync up map shows location. Text below the map is another location.

Setting up 4G LTE Cellspot

Hi, I was just sent a 4g LTE cellspot from T-Mobile to help with the low cell signal that I have in my home. It seems pretty easy to set up, however, when I went to my modem (which I have via Spectrum), I saw that there was only one ethernet port and this was taken up with my router. Now, on my rout...

SyncUP Drive Seatbelt Notificacion

Phone: Galaxy Note 8Vehicle: Jeep Wrangler, 2012, 3.6LSyncUP Drive: SD-7000tApp Version: 3.8.11.114Had SyncUP Drive when it 1st came out; transferred it to a friend (remote start compatibility issues); disconnected it recently; got new SyncUP Drive; WORSE. Even after turning off ALL notifications TH...

Register the booster

please could you help me by register my booster t mobile 4g Lte signal booster which I received from you

Alcatel Linkzone not working/connecting

I have this black alcatel link zone that was working. the 1st 2 lights are on and the 4th is for the battery the 3rd used to light up and now it doesnt and for some reason my wifi is not working anymore. The 3rd icon is an envelope and it doesnt light up. I have tried everything. It is paid, it is u...

Article slow hotspot

I just added Mobile One to my account for a tablet. When I connect to the internet tethered....my download speed is ONLY:0.71Mbps download0.51Mbps uploadWhy am I paying SO MUCH? I was advised by TMobile to use their tablet as a tether for internet. What's the point? Dial up is faster!!! Now I ca...

Sync up drive not reporting trips

I recently installed a sync up drive in my car, and am having the following issues:1. It stopped reporting trip data shortly after the first couple days.2. I get frequent disturbance notifications especially when I'm driving the car.3. The GPS location for where the car is parked is frequently off b...

No home internet when using 4G LTE Cellspot which connects to the wifi modem

, i have the 4g lte cellspot and i connected it to my internet, when i connect my tablet to my wifi it says its offline. is it the cellspot eating up my signal? am not sure how cellspot works, but how can i use my wifi at home to watch nextflix from my tv or tablet and still have the 4g connected,...

ATT Nighthawk M1 Unlocked Work with T-mobile

Hello, I have an unlocked Nighthawk M1 from AT&T, i want to know whether i can use it with T-mobile 4G SIM card? If yes, I'm planning to change my ATT SIM to T-mobile.Please advise. Thanks.

Bring my device

I have an unlocked M1 Nighthawk that has been working great On “tmobile” till yesterday. Service went out and the orange light of doom came on. Contacted the indi provider that told me “They” meaning tmobile, was/is doing upgrades in my area and the indi provider could not service me. They promp...

CellSpot not working!

I have a brand new 4GLTE CellSpot and its not working. The power light is flashing green and the internet light is flashing orange. I have plugged the yellow Ethernet cord into the yellow WAN port and it is plugged into my Ethernet modem. I have contacted my ISP and they have opened up UDP ports...

Does T-Mobile CellSpot work with Mint Mobile?

My neighborhood has T-Mobile coverage, but it is very poor. I am currently a Verizon customer who plans to switch to Mint Mobile, and I want to get a T-Mobile CellSpot I can connect to the LAN at my house. Can I expect my Mint Mobile service to be compatible with the T-Mobile CellSpot? Anyone have...

I can't make calls and my galaxy watch

My watch has a separate line to operate on it's own but so far, I can't make or receive call or text messages without it being connected via bluetooth to my phone. I have the Samsung Galaxy watch and Samsung s10 phone.

SyncUP driver behavior & Insurance Carriers

When I first used SyncUp it showed "driving behavior" like starting/stopping fast, etc. But since then I can't find it on the app anymore. Where can I find it or did the app get updated and it got removed?Secondly, can you use SyncUp to get discounts with auto insurers including Progressive?

NetGear device compatability

I've got a NetGear AirCard 770S WIFI device from AT&T. It's unlocked & I'm wondering if the T-Mobile network SIM is compatible with it.

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