The business website needs work and in my 1.5 years with a 40+ line business account I have seen zero improvement.
It took several months just to get access to my business account online but once I did I noticed the functionality is nowhere near ATT or Vz.
I can’t even run a simple report that lists which model phone my users have. A lot of users show phone models I’ve never heard of and there is no way for me to enter the proper IMEI and correct it without calling in or contacting my dedicated rep.
When I filter the lines and I go into a record, the filter is erased when I go back to the list making me setup the filters again. It makes for a horrible workflow.
The business portal page needs help and I’d love to know if there are plans to improve it and if so what is the timeline? I can’t spend time on the phone doing simple tasks that I should be able to do on my own.