Charges added to my bill and they have NOT been refunded. Anyone else?

  • 19 June 2019
  • 0 replies

Noticed my bill had 33$ per month extra on it...since January. These charges were for services like car tunes, which I never asked for. Unbelievable. After hours of speaking to people in Malaysia...none who actually helped, they just apologized a lot! No refund. Also was offered a discount but when checked my bill, it’s not there. Why does this company suck so much?? And why don’t they give a credit to busy people who have wasted hours of their time speaking to agents who cannot or are unable to help? Why should we stay with this company? Verizon has better plans, speeds and coverage. Testing them out this month 😊

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