T-Mobile for Business

Ask about your T-Mobile for Business plans & features

  • 159 Discussions
  • 263 Replies

159 Discussions

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Jhoan2999First activity
asked in T-Mobile for Business

iphone bloqueado

tengo un iphone 12 que no me deja entrar sims

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gramps28
Pillar
2 months ago
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DigrFirst activity
asked in T-Mobile for Business

No longer able to upload after switching to T Mobile

After switching to T Mobile 5 G Internet, I can no longer upload files to a business partner.  As you can imagine this is aggravating because it is preventing me from completing my work.I’ve tried this with multiple browsers (Edge and Chrome) and get the same results.  The files are not large (3 KB). The error I receive is Transport error - HTTP code: 0 for URL:  Does anyone have any suggestions as to what I could change? I had no issues with my previous providers, Spectrum and TDS.

0
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2 months ago
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anyapinkFirst activity
asked in T-Mobile for Business

DISCONNECTED!!

AFTER SEVERAL YEARS WITH TMOBILE YOU GUYS NEED TO DROP IN THE TOILET YOU SUSPEND MY BUSINESS ACCOUNT FOR 9 DAYS PAST DUE 9 DAYS???NOT 30, NOT 60 BUT 9 DAYS AS IF I HAVE A PRE PAID ACCOUNT IS BEYOND DISRESPECTFUL ITS NOT ABOUT MAKING PAYMENT ITS THE PRINCIPAL THAT MY ACCOUNT IS ONLY 9 DAYS PAST DUE AND YOU SUSPEND MY ACCOUNT I WILL BE PORTING MY NUMBER TO ANOTHER CARRIER SPECIFCILLY AT&T WHO ISNT THIS DAM PETTY AND WILL BE POSTING ALL OVER SOCIAL MEDIA PLATFORMS TO ADDRESS THIS MATTERTHANK GOD IM NO LONGER PAYING FOR A DAM PHONE THAT I HAVE THAT FREEDOM YOU WONT BE GETTING ANOTHER DOLLAR FROM ME

12
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2 months ago
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greenjeans234First activity
asked in T-Mobile for Business

Sonim XP3Plus issues: Apps: how to stop direct connect asking me to activate

I have a Sonim XP3Plus and it is incessantly asking me if I want to activate T-Mobile Direct Connect. Though I repeatedly select ‘no’ the alert doesn't go away, and pops up on my flip phone outer screen. How do I stop this annoyance? there is an app on the phone called TCD which i think is the culprit, can it be deleted. I’ve also tried force it to quit but no avail. Can someone please tell me how to silence this alert once and for all? thanksalso, it seems that when I press number keys during calls to respond to prompts (‘press 1 for yes’) etc, it isn’t heard by the other party/automated phone tree system. I can hear the numbers as I enter them, and i can see them appearing on the banner on the screen, but its as if the other end never hears it. its an impossible circumstance given how often one must do this sort of thing. ideas? do i just have a poor connection? 

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2 months ago
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melbaFirst activity
asked in T-Mobile for Business

off my parents account and still keep my phone number

was on my fathers bill  i want to pay on my bill only

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gramps28
Pillar
2 months ago
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Tommy TornadoFirst activity
asked in T-Mobile for Business

using reward points to purchase a new device

I have been a customer for 7 years my plan is a business account with five lines. Over the course of 7 years I have accumulated a significant amount of reward points. I have never used my points, but now I am interested in using them to purchase a new device through the T-Mobile store. My question is how do I go about accessing my points and then using them on a device which I choose to purchase. Everything that I've looked through and researched on the T-Mobile app and on their website only says something about Tuesday and nothing about reward points

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2 months ago
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siri999First activity
asked in T-Mobile for Business

customer care mail

Any one pls share t mobile  customer care mail ID In view of I over phone  am not able contact 

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2 months ago
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dirtL87First activity
posted in T-Mobile for Business

return

I bought a TCL 30 XE 3 days ago I was told there was a 14 day return policy I tried to take it back today and was told that that is only for people who have a plan prepaid customers can't return anything which is not true at all I don't know what to do

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2 months ago
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magenta6723566First activity
asked in T-Mobile for Business

ERROR = YOUR SIM IS NOT SUPPORTED. iphone 12 pro max transfer to 14 plus

Have an unlocked iphone 12 pro max. Bought a 14 plus and successfully transferred all data from the 12 to the 14 EXCEPT the e-sim. When I attempt to do this, I receive an error that states “Your SIM is NOT Supported - The SIM in your old iphone does not support eSIM transfer. Contact T-Mobile for assistance… Called business tech support and was told to put my # in and I’d get a call back in 15 minutes. An hour goes by - nothing. I call tech again and the system recognizes that I have a call back cancels it and says will connect you with the next rep in a moment. That was 1.75 HOURS AGO!!!!!!!!!!!! Still on hold…While I hold I go thru the DIY help and the instructions are incorrect. Did this 3x. Now I’m trying the community help. Anyone know what I need to do? I’m about to cancel ALL LINES  on my business account over this.

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2 months ago
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usiqllcFirst activity
asked in T-Mobile for Business

T-Mobile Auction buyer

Dear Sir/Madam,This is USIQ LLC located in Nashville Tennessee we are doing wholesale electronic wholesale and export our question how could we become a buyer from the T-Mobile auction? Please confirm receipt of this e-mail and advise if further information is required.Regards,Izzat CholoCEOMob: +1-615-877-0050E-mail: usiq.llc@yahoo.com  USIQ LLC2913 Iona Dr. SmyrnaTN 37167

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gramps28
Pillar
2 months ago
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PeachnetTomFirst activity
asked in T-Mobile for Business

Proposal Not Honored, Salesperson MIA

Hello- I received an aggressive proposal from a T-Mobile sales rep to switch my business lines from Verizon. I was given a proposal in writing via email to pay off all of my equipment with Verizon (6 total devices), and also told that if I signed before the end of the month that I would receive my first two months free. I received a portion of the device buyout as a visa gift card, but was told that my 6th device buyout would be paid off as a credit on my bill. My sales rep eventually said that his manager approved the credits and that it would apply within a couple of weeks. It has now been 3 months since he said this, and 6 months since I began service. Now I cannot reach said rep by phone or email. Lots of emails and voicemails that do not get answered. I am missing more than $800 worth of promised, in writing credits.  How do I get this resolved? More importantly, how can I hold this rep responsible to honor what was offered. It has become more of a principle thing to me personally

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2 months ago
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unhappyjappyFirst activity
asked in T-Mobile for Business

Tmobile is a joke and waste of time

I've been a T-Mobile business client for 8 years, I until I can have an unlimited number of lines because I have great credit, I'm on auto pay I have four active lines and  NEVER had an upgrade. I pay nearly $300 a month of which $65 a month is on my EIP for devices. I just wasted 3 hours in a T-Mobile store looking to upgrade one of my lines. I'm told that I have  good account standing, longevity with the company always pay my bill on time yet in order to get an upgrade I have to pay $600 plus dollars to walk out The door with a phone that cost $1,100.  That is not an upgrade, I have a trade-in which they would give me $400 credit for which knocks the price of the device down to $700. So on a $700 phone they  expect me to pay $600 And that is an upgrade?!?!? That's the best deal you can get with  Tmobile when you've been with them for 8 years and never had an upgrade. T-Mobiles service has really gone downhill to say the least. I chose to leave with no phone upgrade and and now going

0
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3 months ago
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rbeeFirst activity
posted in T-Mobile for Business

T-Mobile + buying a phone x Buyer Remorse = Ripoff!

Bought a phone was told I need to come back and pick up my iPhone 14 pro (128 GB). The phone was for my son when I picked it up I never opened it the employee opened it when she was programmed it and when I gave him the phone he said this is the right phone what they did was switch out the 14 pro with a regular iPhone 14 but made it 256 GB so the price will remain the same when I took the phone back and let them know what happened I was told my son made the decision and I'm the one who bought that phone my son's 16 and he has no authority of Rights and that never happened but it was told I have to play $70 restocking fee for a phone I never ordered or even wanted and when I expressed that in more colorful words because the joke and a ripoff I called customer care I went to a different store less than 3 miles away that that store gets more complaints and it's not the first time that has happened it won't be the last and I informed T-Mobile customer care no one thing about anything I hav

2
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3 months ago
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GustavopaFirst activity
asked in T-Mobile for Business

used phones

Hello, Two questions if I were to apply here for my companyhttps://www.t-mobile.com/content/t-mobile/corporate/our-story/working-together/suppliers/supplier-registration-process.htmldoes it matter that it says suppliers ? Because we would be buying from the auction.i am looking for the way to buy used phones from auctions

1
gramps28
Pillar
3 months ago
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DEPFirst activity
asked in T-Mobile for Business

Free Microsoft Office 365 for business

I’m a new Business Customer.  My plan includes free Microsoft Office 365.  Where do I find instructions on how to set it up (for free)

1
gramps28
Pillar
3 months ago
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RichardAFirst activity
asked in T-Mobile for Business

FX2000 with Static IP Address

I had a data hotspot and static IP for many years with Sprint.  I’ve been trying since June to get there on T-Mobile.  Has anyone succeeded in implementing a TM business line, an FX2000. a static IP and port forwarding?  Latest problem was the TM “business filter”.  Still having FX2000 connection problems and I’m not to the port forwarding stuff yet.Any experience out there?

0
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3 months ago
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PeterohFirst activity
asked in T-Mobile for Business

Where's the airline wifi promised?

I just completed my 6th trans-Atlantic flight this year, and on NONE of them was I able to get wifi according to the confusing, inaccurate ‘instructions’ I’ve received from 611 and the web.  All were inconsistent and incorrect, for some reason.  Is this a bait and switch situation re the current offers / ads?  Going to speak with my old FTC friends from my time there.

1
C
3 months ago
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TonyDFSFirst activity
asked in T-Mobile for Business

Syncup Drive on Desktop

Hi,I have a business with a couple trucks.  I installed the drives in the vehicles and it works great with the phone app. I would like to view dashboard, map etc… on my desktop (Mac) and also my front office desktop (PC).Is there a website that log in and dashboard is available?

4
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4 months ago
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jeffballmaineFirst activity
asked in T-Mobile for Business

trying to get a delivery of my phone to a new address

trying to get a delivery of my phone to a new address because no one is at home address during the day…   

2
syaoran
Pillar
4 months ago
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mcspwrequip35First activity
asked in T-Mobile for Business

T-Mobile won't activate number ported in from Spectrum Business Landline

I ported my spectrum (charter) business landline on 11-9-2022, i did this at the T-Mobile store, the system wouldnt let the store employee initiate the port to change the temp number to my number, so they called into their tech department, well the port got rejected 3 times, first time the overseas T-Mobile person on the phone entered the wrong account number, second time they entered the wrong name on the account and third time they entered the wrong billing ZIP code on my Spectrum account, so the port went thru on 11-9-2022, and T-mobile kept telling me Spectrum won’t release the # to them until 11-15-2022, so i then noticed my landline was intermittent and couldnt accept incoming calls on 11-10-2022, thankfully i have multiple phone lines but this is the main one, anyways i called Spectrum and they said “T-Mobile has your number, it’s in their system, we released it to them on 11-9-2022” so today i get a call from Spectrum and they told me again T-Mobile has the number and they need

0
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4 months ago
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SmallBizOwnrFirst activity
posted in T-Mobile for Business

Scammed out of switching credits

Checking to see if other small business in the community are being scammed out of their credits for switching services to T-Mobile.We never received our promised $4,000 in credits (yes, it is four thousand, no extra zeros, no exaggeration).Even after over 6 months - ever few weeks / billing cycle - it is surprise and shock when we have to inform T-mobile the credits did not post despite assurance someone will be watching the account closely to make sure it happens. We get hold of sales & transition team - surprise and shock…. then bumping starts - it was never one to two billing cycles it was 90 days, it was not 90 days it was sometime between 90 days to 6 months, then it is after 90 days but over course of 10 billing cycles…. we reached all the milestones NOTHING ! Now they have started splitting hairs…. when we ported-in our lines we did not keep all the old numbers, we got additional lines as part of a 10 line promotion, but the promotion for 10 new lines did not cover new activ

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4 months ago
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melholman50First activity
asked in T-Mobile for Business

Phone line holder

I am 18 and I want to get out of my parents family plan and get my own line, can I just go into the T-Mobile store and do that or do I have to have the account holder (my mom) come in to do so?

1
gramps28
Pillar
4 months ago
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DvddybhrizFirst activity
posted in T-Mobile for Business

over chargin

Hey I see I have some unauthorized charges on to my account I was recently wondering why my bill was so high I see y’all added 2 new lines into my account which is two payments of $15 also will like to remove the home wifi and adjust a few things in my account if you can please reach out to me around 8-9am will be great

1
gramps28
Pillar
4 months ago
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MdbennerFirst activity
asked in T-Mobile for Business

Trying to make sale through "My Sprint"!!!

I am very very angry about the fact I can't purchase ANYTHING through "My Sprint". It's gives me a red box claiming to have technical problems... apparently major problems considering this has happened multiple times over the past 2 years.  Everyone has to agree physically going into a Sprint/T-Mobile store is a ridiculous & time consuming process. To do anything in the retail store. Its alot easier to take are of things on "My Sprint"!!    Please help me!! I'm not paying an employee to message chat! My bill is outrageous enough. I also tried signing out/in & deleting/reinstalling  the "My Sprint " app.

1
gramps28
Pillar
4 months ago
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maxowonoFirst activity
asked in T-Mobile for Business

My site is not shown responsive on iphone 14 safari

My problem is my site is not shown responsive on only iPhone 14 safari please anyone in the community guide me about how to I fix this errorsite: https://pressublimation.com/thanks

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C
4 months ago
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