T-Mobile for Business

Ask about your T-Mobile for Business plans & features

  • 160 Discussions
  • 233 Replies

160 Discussions

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Paintlife101First activity
asked in T-Mobile for Business

Spam Risk

So I have a T-MOBILE business account and I’m showing up as Spam Risk when I call out to any phone that doesn’t have me saved. Any suggestions on how to go about removing my number from the spam lists? TIA! 

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1 year ago
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User101First activity
asked in T-Mobile for Business

Trade-In Qualification

I have a hairline crack and a crack in back glass on my phone, also a headphone jack is stuck in the port, will it be approved for Trade-In?

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syaoran
9 months ago
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Emitt julieFirst activity
asked in T-Mobile for Business

Is T-Mobile a good place to work?

I use it first time so plz help me how i work on Tmobile.

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syaoran
1 year ago
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TruthFirst activity
asked in T-Mobile for Business

Political and Religious Views of T-Mobile

To whom it may concern: What are T-Mobile's thoughts on the two passages below? 1. "God created man in his own image, in the image of God created he him; male and female created he them." - Genesis 1:272. "Therefore shall a man leave his father and his mother, and shall cleave unto his wife: and they shall be one flesh." - Genesis 2:24 Does T-Mobile, as an organization, accept or reject these passages? One passage speaks on the concept of man and woman as distinct categories of mankind, the other affirms the sanctity of man and woman in a union called marriage. As I see a YouTube ad of T-Mobile with LGBT symbols at their logo, this suggests a rejection of these two Judeo-Christian tenets. So I ask you, is that actually the case? How would you handle Jews and Christians that adhere to such beliefs? Please be honest and transparent with all your answers. I await your response. God bless.

2
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3 days ago
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Antony17First activity
asked in T-Mobile for Business

Specific Phone Number

Greetings, In a business account, Can you choose a Specific phone number for you line? At least the customize the last 4 digits of your phone number, for example 813-436-1111 Thanks in advance!

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9 months ago
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VirtualDataBaseFirst activity
asked in T-Mobile for Business

New sync up drive

Just got a 3rd device but it fails to add. Says device not found… Of course a call in is useless… any advise?

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12 days ago
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AMY from ALLABOUTAIMFirst activity
asked in T-Mobile for Business

After 4 months of errors and no follow-up, why have I not been asked how the poor service from the business Representatives also known as experts has affected my business?

Written 2/1/22I was leaving MetroPCS with 5 lines at the end of September beginning of October. A customer service rep contacted me from T-Mobile I was offered for Samsung a32s and a tablet I believe a Samsung tablet but I’m not 100% what the promotion was now but it was a tablet. However I didn’t like how long it was going to take for me to receive the equipment and I didn’t want to pay all of the connection fees. There was another promotion at the time if you kept all of your own devices that you would just get a credit for each device. I did not know if my devices were compatible North they were unlocked as I was on the phone with the rep he told me I could go in the store and they would check it so I happened to be by store (with him on the phone). I went in and a gentleman checked my devices and told me they were all unlocked and that I would be able to use them. Him and the man I was speaking to on the phone conversed and I paid $150 to receive SIM cards. I went home tried to use

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2 months ago
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gentle_tigerFirst activity
asked in T-Mobile for Business

Cannot shop online at T-mobile website

I have an T-mobile for business account. If I login the T-mobile website, I am directed to T-mobile business website, which would not allow me to do shopping online with T-mobile. If I click the “shop” menu button, I got this page: Restricted accessWhoops, it seems that you do not have access to this page.If you think that it is an error please contact Business Team of Experts by phone at 1 (800) 375-1126 or by dialing 611 from your T-Mobile phone. Is this by design?

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1 year ago
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DundeeNetFirst activity
asked in T-Mobile for Business

Login issue with webpages other than TMobile

This may be difficult to explain.  We have T-Mobile internet.  Recently when logging into to our own server, entering the login credentials we have server access.  As soon as we make a selection, within the page on said server, we are kicked back out to the login screen. Re login, the website has changed to the selection we made prior to getting kicked out.  Click on anything on the page we are now in, get kicked out back to login screen.  ON another website, not related to us, login on the login screen, then select a link, immediately kicked back out to login in screen.  Can’t navigate websites that require a login as we are kicked back out to login after successfully logging in. Tried CHROME, Edge, Firefox on Win10 and Win7 same issues.  Checked our firewall, not blocking anything.  Reset T-Mobile access point, same issue.  Huges Net, AT&T and Frontier Internet work fine on all websites mentioned above.TMOBILE support after on the phone with them for over an hour, didn’t have a c

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2 months ago
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sneEnricoFirst activity
asked in T-Mobile for Business

Blocking a number for all numbers under an account

I’m an IT person for our company, and we have a person calling the numbers of our employees;We know its option to block the numbers by giving them instructions, but we wanted to accommodate for people who might not be tech savvy, or for the occasion that we need to do this again. Wanted to know if there was a way to block a number for 100 numbers under our account?

2
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10 months ago
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I am a cakerFirst activity
asked in T-Mobile for Business

Galaxy S21+5G

I need to know if my phone has a u connect on it.  My jeep has u connect.  My phone needs to have u connect. I down loaded the app and it doesn’t seem to be working , I don’t understand it.It say’s to put in your password I forgot it, I have been waiting two hours for it to send me my reset for a new password.  So any help would be most greatly appreciated. D

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10 months ago
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Lud1990First activity
posted in T-Mobile for Business

Yesterday I canceled a number on my account I need to unlock the phone because it has already been paid

I need to unlock the phone, because it has already been paid 

2
gramps28
Pillar
5 months ago
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Aorengo1First activity
asked in T-Mobile for Business

i need help

I made a purchase on a phone to pay it monthly but I wanted to get a different one I mistakenly preordered it what can I do?

2
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2 months ago
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Luis GonzalezFirst activity
posted in T-Mobile for Business

Unlock Iphone 11 pro

Very good day,I am looking to unlock my iphone 11 pro, can you support me please.I try to dial from Mexico but I have no success.

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1 month ago
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circlejerkersFirst activity
asked in T-Mobile for Business

e setup to discourage sitppl from even trying to get anything addressed. Impossible to email tmobile

Tmobile why do you not have an email address ppl can contact you with ?? the tmobile site app won’t accept outside email as that would not give them full access to do whatever they want to your emails messages ETC. Why do your experts( that you make ppl contact you with (RIGHT) repeatedly ignore a request to speak to someone who is actually educated with your businesses operations. SUPERVISOR . Not happening. but 1 of 2000 experts answering the phone they give you to help and nothing ever does get past these techs that are programmed in appologies and excuses. ? Why won’t a supervisor ever return calling a customer even though several requests get made? Why is all the info in confirmation saying to contact us or link to this all send you to a page unnavailable ? 

2
gramps28
Pillar
1 month ago
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Abigail571First activity
posted in T-Mobile for Business

im the owner and i cant see my details in the account

Im the owner of the account and i cant even see any details because it says i dont have permission. They been charging me more and more since March and my phone has been hacked no one time but 3 times. I regret having Tmobile and they are not available to help in the store.

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10 days ago
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madonnabolisFirst activity
posted in T-Mobile for Business

unlock my phone please

it’s been more than 72 hours since we asked to unlock my fone .. i am in egypt and i cannot make any done calls because my phone is locked

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gramps28
Pillar
1 year ago
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TonyDFSFirst activity
asked in T-Mobile for Business

Syncup Drive on Desktop

Hi,I have a business with a couple trucks.  I installed the drives in the vehicles and it works great with the phone app. I would like to view dashboard, map etc… on my desktop (Mac) and also my front office desktop (PC).Is there a website that log in and dashboard is available?

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4 months ago
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caoliangFirst activity
asked in T-Mobile for Business

I need help!Can someone help me?

Because I bought an iPhone 13 Pro Max in the United States before, which belongs to TMobile company, but now I am in China, and I can't use it normally, and I don't have a TMobile account, so I can't contact and unlock it. This kind of problem is very serious, and the equipment can't be used normally. I would like to ask if you can help my friends or TMobile employees to help me contact customer service. Thank you very much. My equipment IMEI:350879902999179

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drnewcomb
1 month ago
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Alex KFirst activity
posted in T-Mobile for Business

T-Mobile Business rep without knowledge caused customer switch

Since T-Mobile doesn’t have Customer Relations email or way to connect with them, I am posting my story here.I have been with T-Mobile 17 years, starting with one line and go into multi-line family plan. Recently, I have decided to switch Business plan and add 2 more lines. T-Mobile doesn’t have ability to setup plan online if using company tax id, I had to go through Sales Rep. After talking to rep, I expressed my desire to get a 5 line Business plan, but transfer 3 phone numbers from my current personal plan. I also said that I am looking for a specific offer online ($36/line for 5 lines). Rep explained course of actions as setting up business account with one line and transferring over rest of lines once account is activated. Getting SIM card and activating account took less than 24 hours and next day I called Experts (as suggested by Rep) to do the rest of the process. I have repeated my intentions and even walked Expert through T-Mobile Business website to confirm the prices. It t

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2 days ago
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sussan.cbFirst activity
asked in T-Mobile for Business

T-mobile clients are not receiving any text message containing the link to our website.

Hi, we provide online tutoring services, and before any client enrolls, they need to see the free trial and go through an orientation process. However, I recently noticed that T-mobile clients could not receive any message containing links to our website. The issue extends to Simple Mobile users as well. We were told that we need to be a T-Mobile customer to receive support on this issue. We purchased a line and confirmed that the message was not received even if the line had no blocks/filters. I have confirmed that Verizon and AT&T clients can receive the messages without any issues. And I also confirmed with our current provider that the messages are being sent and they show no error codes on their end. On T-mobile, any other message is received. I have also tested with links to other websites, and they are received without any issues. I spoke to the web developers, and they are willing to work on any updates necessary, but we are not clear on the restrictions we need to comply w

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drnewcomb
6 months ago
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simonantonioFirst activity
asked in T-Mobile for Business

Ayuda

Buenas, tengo un teléfono celular alcatel OT 665, necesito liberarlo, soy de Venezuela es para mi papa esta bloqueado por T-Mobile . Ayuda cuales son los pasos a seguir.  

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5 months ago
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mmqFirst activity
posted in T-Mobile for Business

Be careful

I switched 3 lines from Verizon/ATT to T Mobile. At the time of switching, there was a promotion of trading in an old iPhone with around 530 bill credits plus the trade-in value. I traded in my old iPhone 7 Plus which had a scratch. I selected that option and my trade-in value went down from 200 (or maybe it was more dont remember) to 34 dollars but the promotion went through. I traded in my working iPhone 7 plus for 34 dollars since I was getting the promotion of 530 bill credits. Everything went through and I switched to T mobile. In the first 2 months, I received the 34 dollar credit for trade-in and 2 monthly credits as well. Now this month I was informed that my promotion was canceled because the phone had a scratch. I called the service and they said that well phone needed to be in good condition and it was mentioned somewhere in the terms and conditions.I said to them if that was a condition then why did the promotion go through in the first place? I informed them about the scra

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1 year ago
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Kenyon pfaffFirst activity
posted in T-Mobile for Business

i’m having problem with my cell phone again

I cannot post to my fbook and Messenger Instagram?

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sweetpeach
Pillar
1 year ago
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magenta5341050First activity
posted in T-Mobile for Business

how can i transfer old number to new device

How can I transfer old number to new phone

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gramps28
Pillar
1 year ago
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