T-Mobile for Business

Ask about your T-Mobile for Business plans & features

  • 158 Discussions
  • 226 Replies

158 Discussions

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MdunkelFirst activity
asked in T-Mobile for Business

outages 46825

I am having issues with poor strength. New phone but people keep cutting in and out or no service. Is there problems with network?

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gramps28
Pillar
1 year ago
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gentle_tigerFirst activity
asked in T-Mobile for Business

Cannot shop online at T-mobile website

I have an T-mobile for business account. If I login the T-mobile website, I am directed to T-mobile business website, which would not allow me to do shopping online with T-mobile. If I click the “shop” menu button, I got this page: Restricted accessWhoops, it seems that you do not have access to this page.If you think that it is an error please contact Business Team of Experts by phone at 1 (800) 375-1126 or by dialing 611 from your T-Mobile phone. Is this by design?

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1 year ago
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Emitt julieFirst activity
asked in T-Mobile for Business

Is T-Mobile a good place to work?

I use it first time so plz help me how i work on Tmobile.

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syaoran
1 year ago
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caoyan1111First activity
posted in T-Mobile for Business

Unlock my phone

 don't know if my mobile phone can unlock me now. I don't know how to operate it. My number is 356559107529740. I can't operate it. Please help me

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gramps28
Pillar
1 year ago
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NannyPatFirst activity
posted in T-Mobile for Business

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How long is a T mobile phone card good for ? And does anyone want to buy a $75 t mobile phone card?

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1 year ago
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giantorFirst activity
asked in T-Mobile for Business

Hotspot Plan Setup with Static IP Address

Hello,I’m setting up a hotspot for my business.I bought two LTE NETGEAR LB1120 modems and set one up with a dynamic IP address. This was fairly simple.Afterwards, I tried to configure one more hotspot with a static IP address.I opened a business account for a static IP address Plan,but no one's been able to help with this setup.I have called the T-Mobile business support center so many times,but no one knows how to set up a static IP address on my hotspot.Whenever I restarted my hotspot device, my public IP address was changed still.I'm guessing the issue with setup is on the T-Mobile side, not on my device.Could anyone help me with static IP address configuration?If not, could anyone refer me to someone who can do this setup with T-Mobile support?Direct messages are welcome.Thank you in advance.

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1 year ago
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herbicatFirst activity
asked in T-Mobile for Business

billing with 1 vs 2 numbers

I have 2 numbers on my business acct and since I rarely use the second I want to drop or port that number but I want to know how much my bill will change go down.

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syaoran
1 year ago
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mmqFirst activity
posted in T-Mobile for Business

Be careful

I switched 3 lines from Verizon/ATT to T Mobile. At the time of switching, there was a promotion of trading in an old iPhone with around 530 bill credits plus the trade-in value. I traded in my old iPhone 7 Plus which had a scratch. I selected that option and my trade-in value went down from 200 (or maybe it was more dont remember) to 34 dollars but the promotion went through. I traded in my working iPhone 7 plus for 34 dollars since I was getting the promotion of 530 bill credits. Everything went through and I switched to T mobile. In the first 2 months, I received the 34 dollar credit for trade-in and 2 monthly credits as well. Now this month I was informed that my promotion was canceled because the phone had a scratch. I called the service and they said that well phone needed to be in good condition and it was mentioned somewhere in the terms and conditions.I said to them if that was a condition then why did the promotion go through in the first place? I informed them about the scra

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1 year ago
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galusharFirst activity
asked in T-Mobile for Business

sync photos to laptop

I use picasa on my laptop and it does not recognize my revvl 5g

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1 year ago
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Paintlife101First activity
asked in T-Mobile for Business

Spam Risk

So I have a T-MOBILE business account and I’m showing up as Spam Risk when I call out to any phone that doesn’t have me saved. Any suggestions on how to go about removing my number from the spam lists? TIA! 

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1 year ago
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Roujoseph123First activity
asked in T-Mobile for Business

Crack software

How can I crack software on my mobile which I was using since 2019 and was going well. Now I need to upgrade some software. Procide me a possible and fruitful sollution.Thank you!  

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1 year ago
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brent720First activity
asked in T-Mobile for Business

T-Mobile oneplus@work Free Digits

Was part of the Beta digits program then tmobile offered oneplus@work customers free digit numbers same with the oneplus.  Well now my account has been changed without my approval and lost my GoDaddy and being charged full amount for digits.  And to top it off I wait on hold for 45 minutes or more.  Agents promise to call me back, never do then they close out the case. I have been a  business customer for 14 years and and a non bus. 4 years prior to that.  I never had these issues until the last 2 years. I have at least 100 hours of time on the phone being promised and then never fulfilled.  I spent so much time away from my business that I should be getting paid by tmobile for never taking ownership.  It doesn't take that long to listen to a call record.  They just play stupid.  How did they get on top on JD Oh and I still have yet to be able to take control of my account like I did online.   

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1 year ago
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OnlytoLetyouknowFirst activity
posted in T-Mobile for Business

T-Mobile Metro PCS Android Phones and Satellites hacked.

  I think they are hacked. This is only for the Company and Business to get the message and check their Satellites. 

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1 year ago
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JayL007First activity
asked in T-Mobile for Business

Business Family Discount

How does the BFD work? I thought it was supposed to be $20 off first line and $20 Off second. Up to $40 savings. On my T-Mobile one, the BFD seems so arbitrary. The total discount is about $35. 

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9 months ago
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NanaTFirst activity
asked in T-Mobile for Business

2 Hour Wait Customer Service

Hello I have tried twice now to contact T-Mobile and both times says two hour wait.  I requested a call back the first time and did not get one.  How to I get help as I am shocked to hear 2 hour wait!

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5 months ago
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vrosas1322First activity
posted in T-Mobile for Business

T mobile are Liars

T-Mobile are liars I paid for a phone and have been a customer for 9 years I literally bought the phone on their own website and they keep giving me the runaround they took my money I have never gotten the device that I paid for in full and then they said that my phone got lost in transit with UPS which it never came to my house and had nothing to do with me what a bunch of Liars they are they literally took my money never refunded me my money and now they said they're going to bring me another phone and I still have not received it this has been going on for a month and a half I'm over it and I need a different service and I need to let everybody know on this website and in T-Mobile that all they want to do is take from you and not give you the proper service that you deserve please trust me I have been a customer for nine years and they have been the shittiest phone service I have ever dealt with and the shittiest incompetent people that they hire day in and day out please tell them

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16 days ago
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magenta5341050First activity
posted in T-Mobile for Business

how can i transfer old number to new device

How can I transfer old number to new phone

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gramps28
Pillar
1 year ago
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CC FlowerFirst activity
asked in T-Mobile for Business

I WANT TO TALK TO A MANAGER

I’m sick of spending 2 hours on the hone about the same problem with no results.  The “ personal guarantee “ text is garbage.  I need someone to fix my issue.  I’m ready to switch.

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16 days ago
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madonnabolisFirst activity
posted in T-Mobile for Business

unlock my phone please

it’s been more than 72 hours since we asked to unlock my fone .. i am in egypt and i cannot make any done calls because my phone is locked

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gramps28
Pillar
1 year ago
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Kenyon pfaffFirst activity
posted in T-Mobile for Business

i’m having problem with my cell phone again

I cannot post to my fbook and Messenger Instagram?

1
sweetpeach
Pillar
1 year ago
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John CombsFirst activity
posted in T-Mobile for Business

hi

I have received a bill from you guys stating that I owe over $1,300 and my bills should not be that much I don't know what happened but I am not paying $1,300 to your company but I did let my lawyer know and he said that I could sue you if you don't get it straight thank you

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gramps28
Pillar
1 year ago
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magenta10610903First activity
asked in T-Mobile for Business

Return old phone

I have a business account and need to return my old phone after an Jump On Demand trade.  How do I do that?  I searched and only found instructions on how to print shipping labels for individual accounts.  I do not see any of those menus in my.t-mobile.com interface which the T-Mobile for Business one.  Please help

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11 months ago
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ae1000First activity
asked in T-Mobile for Business

Question about Global Plus 15GB on Business line

Hi all. I have just switched to T-Mobile, and set up a multi line business account with Magenta Plus for Business.One of the reasons I made the switch is because we do a lot of international travel, and I was interested in the Global Plus 15GB plan on some of the lines.https://support.t-mobile.com/docs/DOC-39110Now that I am set up, I tried to add this plan to one of my lines. The rep seemed very confused, and kept adding and deleting the one time 15GB data pass instead, this one:https://www.t-mobile.com/customers/data-passEventually, I was told that the Global Plus 15GB monthly plan can’t be added to Business lines. I could only add monthly data passes.Is this correct?If yes, does anybody know if the monthly 15GB pass also includes Stateside International Talk and Text? Because a major part of my use is calling from the USA to international, and so if the data pass does not include this, I’m losing a lot of value.Also, what exactly are the advantages of having a business line vs a per

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gramps28
Pillar
2 years ago
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magenta10240177First activity
published in T-Mobile for Business

Unlocking iPhone take more than 72 hours..unbelievable for business users

I have business account with TMobile and and requested to unlock iPhone and rep told me it will take more 72 hours. This is just crazy. All other carriers  can unlock your iPhones in just few hours. This is just unacceptable specially when you need to use your phone in foreign country for work. TMobile  should have different process for business users at least. Very very disappointed as I am already in foreign country. I called the one month ago and rep told me to call back when trip is near. They should have process unlock request at that time so that I could use my phone when I needed most. Just completely dissatisfied with the process as a business user.

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2 years ago
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moleloFirst activity
asked in T-Mobile for Business

One line cannot get International Data; Voice/SMS OK; NOT a phone issue

One of my lines have had this issue for a few years and now that I'm abroad for a few weeks, I want to get to the bottom of this. I brought 2 SIM cards and 2 phones with me, anticipating one of them will not have data:Simple Choice Business account.  Except for 1 line, all lines in the account can get international data,1 Line cannot get International Data roaming at all. When abroad, "Welcome to Country! Your plan gives you unlmited data at up to 2G speeds..." SMS is received, but data doesn't work but voice and text work fine.No international block on the line,Not a phone configuration issue; not an APN/roaming/network settings issue:Swapping another line's SIM into the very same phone provides that phone international data; everything works with the other SIMPutting the problem line's SIM back into the phone brings back the issueAccount has had this issue with a previous phone; swapping another line's SIM also fixed the issuePutting the problem line's SIM on a second phone doesn't r

2
tmo_amanda
Employee
2 years ago
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