they will not allows me to change my pre arrangements. Not even giving us 14 days to make our payment they turn the phone off the next day with out informing u. And even thought i paid this amount cause i didn’t have the rest. They are not carematic at all about the customers issues at all they keep saying the same thing of empathy “ i do apologize “ but you not resolving my issue at all so this policy needs to be changeand updated training for the agent to have better customer service
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