Hey apparently , I was promised by t mobile rep that I will be getting 20$ off on my upgrade with no trade in , she promised me that and now they are denying me to get 20$ off ? Is this how it work t mobile? Believing her I made a purchase to gift my mom and I gifted her now T-Mobile says I have to pay in full ?
what should I do when t mobile lies ?
Do what I have done since I have been lied to and hung up on several times by the representative. File a complaint with the Better Business Bureau. There have been so many complaints against T mobile that they have resolved over 3000 in the past month.
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