Question

T Mobile steals your phone

  • 3 March 2022
  • 0 replies
  • 49 views

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I migrated from sprint to T Mobile and when I did they offered me an $800 trade in on each of my current I Phones to get the I Phone 13. I explained that one of my phones was in the Philippines and it could take up to 3 months to get it back. They assured me it was fine. The day I received it from my fiance’ I called and asked if they were still giving me the same trade in we agreed on. The representative said it was still the agreement. So now they are telling me that I am getting $200 and when I said I declined the offer because I had until March 5th. Then I was told that they couldn’t do that because it was in the warehouse already. They have not contacted me like they said they would and every time I call I get call takers from another country and they cannot do anything. Let me know if anyone had any luck getting this type of issue resolved I have already submitted a complaint with the Better Business Bureau.


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