Question

TMoble Tuesdays App won't Load

  • 25 August 2021
  • 5 replies
  • 1121 views
O
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I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle.

After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. I receive a text message with a confirmation code, then get an error message which says “Sorry, looks like we need a moment … T-Mobile Tuesdays is getting some updates. Please check back later.”

How do I get this app working again?

5 replies

syaoran
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Userlevel 7
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Check and make sure your app is up to date.  If your device is end of life and on a legacy Is, that could be why as well. 

Syaoran - I am not a T-Mobile Employee but I could use a new job!
C

I’m having the same issue since this morning. I can not login to the Tuesday’s app.

I’ve been trying all day with no success.

Any idea why? 

S
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Yup, I've uninstalled and reinstalled multiple times, cleared app data and cache. Still fails to load.

Galaxy S 21+, Android 12, 17 November app version from the Play store.

 

syaoran
Rank
Userlevel 7
Badge +15

Works fine for me on my OnePlus 8T+ 5G.  There was an update for the app last week though.  If reinstalling doesn’t help.  Clear the app cache, then data, and then try the app again.  

Syaoran - I am not a T-Mobile Employee but I could use a new job!
S
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Same issue here. Any fix for this? 

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