Touchscreen freezes and not responsive

    At least once an hour, the touch screen & buttons freeze and are not responsive.

    • It has happened on a range of apps (Samsung messages, Google maps, games, financial, weather ...)
    • The touchscreen and the buttons don't respond to anything
    • It can last anywhere from 5 seconds to a minute, then screen an buttons are responsive again
    • Has happened when RAM is at anywhere from 40% to 90% usage
    • Has happened right after a hard reboot, and happens when the phone has been on & running for several days
    • happens with protective screen cover and without cover


    Just got phone about a month ago. Is it a faulty phone?

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