Note 4 hard locking possibly while charging.


    So my Note 4 seems to be hard locking when I try to charge it. It seems ok if I don't charge it for like 10 minutes but the moment I try charging it, issues arise. The phone battery is less than a month old. The phone itself is fairly old. I've wiped the cache partition. Factory Reset would be something I'd do later on when I make sure everything is backed up. I have the device protection plan and have had it for well over a year now. Is this covered and what would be the fee to replace it?

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