Brand new, was working perfectly fine phones, ruined by TMobile updates of bloatware and "improvements".
Factory reset beckons. Unless these are persistant updates, in which case I will go back and get a new phone so I can sell the poor batard to someone with more patience than I do. I have wasted hours, if not days by this point.
I am now tempted by Google and their product, Project FI as a result as this is incompetence writ large.
STOP THE BLOATWARE. JUST.... STEP AWAY FROM THE DAMMIT KEYBOARDS TMOBILE. You cant do it, so dont try, you arent good enough. Just admit defeat and give us a stock Android experience. God forbid it works the way its supposed to.