No Ring?


    My Alcatel flip phone no longer rings most of the time but goes straight to voicemail. T-Mobile help could not solve the problem but I see quite a few others have had the same problem. It's a sporadic thing and it also affects the alarm clock. Any solution?

      All replies

      • tmo_lauren

        Re: No Ring?

        Thanks so much for reaching out!


        Do you receive a missed call notification on the device? Does it seem to happen in a specific area, or something that can happen anywhere at any time?





        • tmo_amanda

          Re: No Ring?

          Good morning, magenta7226141!


          I just wanted to check in to see if you're still having issues with your phone not ringing. If so, please take a look at the questions Lauren asked above and get back to us so we can work on finding a solution for you.