What type of device are you using?
Is this happening in just that specific area? If so, we may need to have a Service Complaint filed, but let's start with your phone. Which one are you using?
Our offer to take a closer look into this still stands, but we need a bit more info. If you can get back to us with the type of phone you're using and the zip code this usually occurs in, we can work to figure this out.