Since T-Mobile Support clearly has no interest in this issue as they have failed to:
- say what the issue is
- give any sort of indication they are working on it
- provide any ETA for resolution
Instead, they have laughably just told customers to stop using SMS, but continue to charge us for a service they acknowledge isn't working and are even SUGGESTING we don't use.
Everyone needs to email T-Mobile CEO firstname.lastname@example.org to get someone to actually care about this issue.
T-mobiles customer support and the way they have responded to this is wildly unacceptable and I am certain John would like to hear about it...
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