New customer


    I just started a account and paid for everything. I still have not received any info on my phone .

      All replies

      • drnewcomb2

        Re: New customer

        I'm having trouble parsing your question. Is your phone not working or do you need information about your phone?

        • tmo_amanda

          Re: New customer

          Hey there!


          Welcome to the T-Mobile family! I hope that by now you've received shipping info on your phone. If not, did you sign up online, in a store, or over the phone? Did you receive any emails about your order or new account activation?