We have a system that needs to send reports to the users' <phone_number>@tmomail.net for certain reasons. It sends as a TIFF image. This works for all other major service carriers like Sprint and Verizon, but not for T-Mobile. When sent to T-Mobile, the email to text works and sends to that user's text, but the TIFF image is blank and you cannot download it. I know this same service works with other image files like JPEG, but this system we use can only send TIFF images. So is there an issue with sending an email to text, for a TIFF image file, not work for T-Mobile?
Hey there! I just wanted to give you a heads up that it may take me just a bit to get you info on this as my contact is out of the office for the holidays. In the meantime, I'm trying to track down more info.
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