Stopped receiving texts from some people


    Yesterday, I stopped receiving texts from some people.  They can see when I text them, but I don't receive their reply.  It's a mix between android and apple users for incoming texts that are affected.  And it seemed to happen all at the same time.


    I am on a OnePlus 6


    The steps I have taken to fixing this issue are below in the order I have done them.



    Remove sim card and re-seat it

    Remove sim card and put into back-up device for 30 min.  Back-up also did not receive texts from people I have identified unable to text me.

    Reset network/mobile/wifi settings

    Factory Reset


    None of these have resolved the issue.


    Please help tmobile-admin because I do not know how to resolve this

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