I received below txt message 6:44 PM Friday, August 25
Heads up:
Messages to
your T-Mobile
paperless billing
email address are
undeliverable.
Bill notices will
be sent by text
until resolved.
Update info at t-mo.co/account6
I clicked on above link and was taken to a page saying not a secure site. I call 8 times to t-Mobile and on hold each time. No reply.
why is above .co and not .com?
Why is it so difficult or take so long to speak to T-Mobile?????????????????
The answer to your URL question .co vs .com is sorted out by DNS and address translation; it is not unfamiliar.
T-Mobile has a ton of customers, so the customer service department will always be busy too.
If you have a local store you can drive to , that may be best. Otherwise, you can do like I do and dial the customer service number, put it on speaker, and read an article or do some online research, waiting for them to answer (time goes by quicker…).
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