I began using T-Mobile Home Internet six weeks ago and for the first four weeks it worked very well with speeds of 300 Mbps/30Mbps. Beginning about two weeks ago, the service began to slow down and for the past three days it has been dropping to less than 1 Mbps or less. The only way I can improve my speeds temporarily is by rebooting the gateway but that only works for about two hours. I have Magenta Max 55Plus and that service has been excellent. I called T-mobile several times and they tell me that “they are working on the towers.” Well, the cellular service also uses the towers and it works fine so it appears that they may be deprioritizing my home internet service.
I have read similar reports online so it appears that I am not alone. Has anyone experienced an improvement in service or is this the new normal for home internet?
