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T-Mobile Internet | Blink & SimplySafe Issue

  • 26 February 2024
  • 27 replies
  • 3520 views

Has anyone cracked the code on how to connect blink’s indoor camera Sync Module to T-Mobile’s 5G Wi-Fi gateway? I have created a separate 2.4 GHz band along with the standard 2.5/5 GHz dual band. When trying to connect to Blink’s Sync Module, it’s not even registering that there’s internet. I also tried creating a less secure version of the 2.4 GHz band with only WPA/WPA2 encryption, but the Sync Module still doesn’t find the internet. I have also made sure to be on the 2.4 GHz network while trying to connect, and have power cycled both the Sync Module and Wi-Fi gateway to no end. 

As for the SimpliSafe Doorbell Camera - it’s basically the same issue. 

Any help/strategies would be greatly appreciated!

Thank you 😁

27 replies

@Aari335  has the answer to your issue!! 

I wanted to update on this issue related to getting a blink sync module 1 to work on a new network.  I spent hours trying to get this to work and following the instructions from above as well.  

From above:

“Key notes are unplug the Blink Sync 2 module while “keeping the reset button pressed in with a pin at the same time and while plugging it back in after waiting 10-15 seconds. Don’t forget to keep the pin pressed in that reset button until you see the red light then let go and you will see a steady blue light for a few seconds… wait for the blue flashing lights to come on then hook up to the new network you added to your T Mobile box using the T-Mobile App, don’t forget to select 2.4Hz and the WPA/WPA2 option. Thank you to all those that helped. See Aari’s comment below”

What ended up working for me was:

  • unplug the module
  • hold the reset button in for 5-10 seconds while it is unplugged
  • Keep the reset button pressed down and plug in the module, a red light will come on for a minute
  • Continue holding the reset button down until the red light flashes 3 times.  I was originally releasing button when the red light came on right after plugging the module in and it would not connect.  But if you wait, the initial red light will go out, and then the red light will come on again and flash 3 times.  Then you can release the button.  After this the module connected, firmware updated, and it connected

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