Forum Discussion

KrisHunt's avatar
KrisHunt
Network Novice
12 months ago

Website Assets Won't Load with T-Mobile Home Internet... Sometimes

I develop websites, and lately I've been experiencing a weird issue where certain assets (like Javascript files, CSS files, and images) absolutely refuse to load on the sites I'm building. I eventually determined that the problem has something to do with my T-Mobile Home Internet, since it does not happen when people outside my home network view the website. Also, if I use my phone's cellular connection as a wifi hotspot for my desktop computer, the problem goes away. It's not a browser caching issue; clearing the cache and doing hard resets has no effect — usually. Using Chrome devtools, I can identify which assets aren’t loading, and sometimes I can force them to refresh individually, which resolves the issue for a while. But then the problem resurfaces some time later.

This issue has been happening off and on for about three weeks now. I've been using T-Mobile Home Internet for a couple of months. I've only experienced this problem with the websites I've been building lately. I have other sites that I've built the same way before I switched to T-Mobile Home Internet that have no issues.

Anyone have any insight on what’s going on?

7 Replies

  • pgrey's avatar
    pgrey
    Transmission Trainee

    @Hatorri The VPN and Nintendo are never going to be a great experience, due to CG-NAT.  If you can use IPv6 exclusively (assuming all sides of the connections support this), it’s less of an issue (CG-NAT is somewhat subverted), but things still cycle, so you won’t have a super consistent connection, in the long run.

    You’re basically sharing a public IP(s), which most secure VPNs won’t accept these days, and the console is trying to treat your IP as stable, which it’s not, at least not for long.  Creating a basic VPN tunnel, on a router, using something like NordVPN to a local host will help, bug again, only for awhile, the VPN will eventually get kicked off as well and need to reconnect.

    On the Ethernet PC that won’t go to basic sites, I’d reset that adapter (from the Control Panel) disable and re-enable it, or reinstall the driver, checking for updated drivers at the same time.  This sounds like a cached DNS or similar issue, which the reset would “fix”, by removing all the cached data (there are other ways to do this, via command-line, which I’m happy to post if you want to try these, first).

  • Just spent an hour with tech support in which they had me power cycle the device and factory reset with no success. 

    With the ethernet connected pc, I can only go to google.com and web search work but some sites are not able to connect. I connected to amazon.com through the aearch link but failed to connect when clicking the home depot link. Any attempts to connect by typing the url in the browser bar fails other than google.com. i have tried this with microsoft edge and brave browsers. 

    When i connect my cell phone to the wifi, google searches work but i didnt try clicking to any links to see if that works. I tried opening up youtube app and i am able to search and see the videos. I tried opening up X/twitter app and it failed. 

    Work laptop was a complete bust. Cant browse to the work related urls. Vpns dont work. 

    My kid's nintendo switch wont connect either and last i know, there are not any security settings that i know of to set.

    When i switch back to xfinity(trying to get rid of them),everything works like normal.

    The tech says it is my computer settings but the settings are the same when using xfinity and tmobile. Only tmobile has this issue. Note: i did not have this issue last week when i first set up tthetmobile home internet.

    Would love to get everything back to normal with tmobile but i might have to stick with xfinity even though i hate their policy of raising prices. Only option next would be for me to get starlink but that is way more expensive

     

     

  • And now it has happened again, despite the gateway being closer to my computer. I think it has more to do with power cycling the gateway than anything else.

  • I moved the gateway closer to my computer and the problem went away. I don’t understand why that would have helped, but it did.

     

    Incidentally, who presumptuously marked copz1998’s answer as “correct”?

  • Thanks… it seems that the common thread is either Joomla 4, HostGator, or T-Mobile Home Internet (I use all three)… or possibly some combination of them.

  • @KrisHunt I found a thread where a user had a similar issue. Questions to consider - have you tried using different web browsers to test the issue? Also, try turning off IPV6. Take a look. I have developed websites using WordPress and hand coding and have not experienced any issues with my TM Home Internet. 

    https://community.t-mobile.com/troubleshooting-38/5g-home-internet-some-sites-won-t-load-37253?tid=37253&fid=38

    Let us know how you resolved the issue so it may help others.

"}},"component({\"componentId\":\"custom.widget.TMoFooter\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:troubleshooting\",\"message:122621\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.t-mobile.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000"}],"message({\"id\":\"message:122628\"})":{"__ref":"ForumReplyMessage:message:122628"},"message({\"id\":\"message:122627\"})":{"__ref":"ForumReplyMessage:message:122627"},"message({\"id\":\"message:122626\"})":{"__ref":"ForumReplyMessage:message:122626"},"message({\"id\":\"message:122625\"})":{"__ref":"ForumReplyMessage:message:122625"},"message({\"id\":\"message:122624\"})":{"__ref":"ForumReplyMessage:message:122624"},"message({\"id\":\"message:122623\"})":{"__ref":"ForumReplyMessage:message:122623"},"message({\"id\":\"message:122622\"})":{"__ref":"AcceptedSolutionMessage:message:122622"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:122621\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MXxpbnQsMTIyNjIyLDEyMjYyMg","node":{"__ref":"AcceptedSolutionMessage:message:122622"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1731716438000"}]},"CachedAsset:pages-1737019183092":{"__typename":"CachedAsset","id":"pages-1737019183092","value":[{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737019183092,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954","mimeType":"image/png"},"Category:category:home-business-internet":{"__typename":"Category","id":"category:home-business-internet","entityType":"CATEGORY","displayId":"home-business-internet","nodeType":"category","depth":1,"title":"Home & Business Internet","shortTitle":"Home & Business Internet","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","entityType":"FORUM","displayId":"troubleshooting","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Troubleshooting","description":"Having issue with the internet? Seek and provide help here.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:home-business-internet"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xjbgt85279"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:home-business-internet"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Troubleshooting","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","description@stripHtml":"Having issue with the internet? Seek and provide help here."},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":38,"name":"Network Novice","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:133116":{"__typename":"User","id":"user:133116","uid":133116,"login":"KrisHunt","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:38"},"email":"","messagesCount":6,"biography":null,"topicsCount":1,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-02-10T12:14:01.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":0,"ssoId":null,"entityType":"USER","eventPath":"community:xjbgt85279/user:133116"},"ForumTopicMessage:message:122621":{"__typename":"ForumTopicMessage","uid":122621,"subject":"Website Assets Won't Load with T-Mobile Home Internet... Sometimes","id":"message:122621","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:133116"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:122621"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:122621"},"body":"

I develop websites, and lately I've been experiencing a weird issue where certain assets (like Javascript files, CSS files, and images) absolutely refuse to load on the sites I'm building. I eventually determined that the problem has something to do with my T-Mobile Home Internet, since it does not happen when people outside my home network view the website. Also, if I use my phone's cellular connection as a wifi hotspot for my desktop computer, the problem goes away. It's not a browser caching issue; clearing the cache and doing hard resets has no effect — usually. Using Chrome devtools, I can identify which assets aren’t loading, and sometimes I can force them to refresh individually, which resolves the issue for a while. But then the problem resurfaces some time later.

This issue has been happening off and on for about three weeks now. I've been using T-Mobile Home Internet for a couple of months. I've only experienced this problem with the websites I've been building lately. I have other sites that I've built the same way before I switched to T-Mobile Home Internet that have no issues.

Anyone have any insight on what’s going on?

","body@stringLength":"1169","rawBody":"

I develop websites, and lately I've been experiencing a weird issue where certain assets (like Javascript files, CSS files, and images) absolutely refuse to load on the sites I'm building. I eventually determined that the problem has something to do with my T-Mobile Home Internet, since it does not happen when people outside my home network view the website. Also, if I use my phone's cellular connection as a wifi hotspot for my desktop computer, the problem goes away. It's not a browser caching issue; clearing the cache and doing hard resets has no effect — usually. Using Chrome devtools, I can identify which assets aren’t loading, and sometimes I can force them to refresh individually, which resolves the issue for a while. But then the problem resurfaces some time later.

This issue has been happening off and on for about three weeks now. I've been using T-Mobile Home Internet for a couple of months. I've only experienced this problem with the websites I've been building lately. I have other sites that I've built the same way before I switched to T-Mobile Home Internet that have no issues.

Anyone have any insight on what’s going on?

","kudosSumWeight":0,"postTime":"2024-02-10T12:20:34.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:css","text":"css","time":"2024-02-10T12:20:34.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:javascript","text":"javascript","time":"2024-02-23T14:20:55.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:122621_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1268},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"I develop websites, and lately I've been experiencing a weird issue where certain assets (like Javascript files, CSS files, and images) absolutely refuse to load on the sites I'm building. I eventual...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyOA","node":{"__ref":"ForumReplyMessage:message:122628"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyNw","node":{"__ref":"ForumReplyMessage:message:122627"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyNg","node":{"__ref":"ForumReplyMessage:message:122626"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyNQ","node":{"__ref":"ForumReplyMessage:message:122625"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyNA","node":{"__ref":"ForumReplyMessage:message:122624"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyMw","node":{"__ref":"ForumReplyMessage:message:122623"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTIyNjI4LDEyMjYyMg","node":{"__ref":"AcceptedSolutionMessage:message:122622"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:122621":{"__typename":"Conversation","id":"conversation:122621","solved":true,"topic":{"__ref":"ForumTopicMessage:message:122621"},"lastPostingActivityTime":"2024-08-08T12:13:26.000-07:00","lastPostTime":"2024-08-08T12:13:26.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:122621":{"__typename":"ModerationData","id":"moderation_data:122621","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:122621_1":{"__typename":"Revision","id":"revision:122621_1","lastEditTime":"2024-02-10T12:20:34.000-08:00"},"CachedAsset:theme:customTheme1-1737019182396":{"__typename":"CachedAsset","id":"theme:customTheme1-1737019182396","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"tmo-logo-v4-1692735374058-1694443271853.png","imageLastModified":"1694443275900","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":null,"h2FontWeight":null,"h3FontWeight":null,"h4FontWeight":null,"h5FontWeight":null,"h6FontWeight":null,"__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1731716438000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1731716438000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1737019179817":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1737019179817","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"center","instanceId":null,"buttonStyle":"lg","actionButtonTitle":"","lazyLoad":false,"buttonWidth":"content_width"},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1731716438000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1737019130729":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1737019130729","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1731716438000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.TMoHeader-en-1737019191891":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1737019191891","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1737019191891":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1737019191891","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Global Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Global Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1731716438000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1731716438000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1731716438000","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1731716438000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1731716438000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1731716438000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:devices":{"__typename":"Category","id":"category:devices","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"postpaid","nodeType":"category","depth":1,"title":"Postpaid","shortTitle":"Postpaid"},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:164065":{"__typename":"Conversation","id":"conversation:164065","topic":{"__typename":"ForumTopicMessage","uid":164065},"lastPostingActivityTime":"2025-01-20T12:49:53.379-08:00","solved":false},"ForumTopicMessage:message:164065":{"__typename":"ForumTopicMessage","subject":"How to get Facebook support?","conversation":{"__ref":"Conversation:conversation:164065"},"id":"message:164065","revisionNum":1,"uid":164065,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185622,"login":"gfxgfdxdd","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"}},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-01-20T12:49:53.379-08:00","lastPublishTime":"2025-01-20T12:49:53.379-08:00","readOnly":false},"Conversation:conversation:164061":{"__typename":"Conversation","id":"conversation:164061","topic":{"__typename":"ForumTopicMessage","uid":164061},"lastPostingActivityTime":"2025-01-20T12:22:01.047-08:00","solved":false},"ForumTopicMessage:message:164061":{"__typename":"ForumTopicMessage","subject":"How do you call someone from FaceBook?","conversation":{"__ref":"Conversation:conversation:164061"},"id":"message:164061","revisionNum":1,"uid":164061,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185614,"login":"gfghgfg","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":15},"postTime":"2025-01-20T12:22:01.047-08:00","lastPublishTime":"2025-01-20T12:22:01.047-08:00","readOnly":false},"Conversation:conversation:164059":{"__typename":"Conversation","id":"conversation:164059","topic":{"__typename":"ForumTopicMessage","uid":164059},"lastPostingActivityTime":"2025-01-20T12:18:22.536-08:00","solved":false},"ForumTopicMessage:message:164059":{"__typename":"ForumTopicMessage","subject":"How do you call someone from FaceBook?","conversation":{"__ref":"Conversation:conversation:164059"},"id":"message:164059","revisionNum":1,"uid":164059,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185614,"login":"gfghgfg","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":10},"postTime":"2025-01-20T12:18:22.536-08:00","lastPublishTime":"2025-01-20T12:18:22.536-08:00","readOnly":false},"Conversation:conversation:164058":{"__typename":"Conversation","id":"conversation:164058","topic":{"__typename":"ForumTopicMessage","uid":164058},"lastPostingActivityTime":"2025-01-20T12:17:01.785-08:00","solved":false},"ForumTopicMessage:message:164058":{"__typename":"ForumTopicMessage","subject":"How do you call someone from FB?","conversation":{"__ref":"Conversation:conversation:164058"},"id":"message:164058","revisionNum":1,"uid":164058,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185614,"login":"gfghgfg","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-01-20T12:17:01.785-08:00","lastPublishTime":"2025-01-20T12:17:01.785-08:00","readOnly":false},"Conversation:conversation:164040":{"__typename":"Conversation","id":"conversation:164040","topic":{"__typename":"ForumTopicMessage","uid":164040},"lastPostingActivityTime":"2025-01-20T11:27:52.749-08:00","solved":false},"ForumTopicMessage:message:164040":{"__typename":"ForumTopicMessage","subject":"How to see what's using my wifi","conversation":{"__ref":"Conversation:conversation:164040"},"id":"message:164040","revisionNum":1,"uid":164040,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185596,"login":"healyaz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-01-20T11:27:52.749-08:00","lastPublishTime":"2025-01-20T11:27:52.749-08:00","readOnly":false},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":33,"name":"Newbie Caller","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:112435":{"__typename":"User","id":"user:112435","uid":112435,"login":"Bueford","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-22T05:43:02.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:112435"},"ForumTopicMessage:message:122881":{"__typename":"ForumTopicMessage","uid":122881,"subject":"t mobile home internet in rv","id":"message:122881","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:112435"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:122881"},"moderationData":{"__ref":"ModerationData:moderation_data:122881"},"postTime":"2024-08-22T05:45:57.000-07:00","lastPublishTime":"2024-08-22T05:45:57.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":833},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122881"},"Conversation:conversation:122881":{"__typename":"Conversation","id":"conversation:122881","solved":true,"topic":{"__ref":"ForumTopicMessage:message:122881"},"lastPostingActivityTime":"2024-08-22T09:32:42.000-07:00","lastPostTime":"2024-08-22T09:32:42.000-07:00"},"ModerationData:moderation_data:122881":{"__typename":"ModerationData","id":"moderation_data:122881","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:122881":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:122881","relatedMessage":{"__ref":"ForumTopicMessage:message:122881"}},"User:user:23626":{"__typename":"User","id":"user:23626","uid":23626,"login":"Squiddtty","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-05-02T12:19:01.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-2.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":1,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:23626"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00My1sNDkwMlo?image-coordinates=0%2C0%2C2048%2C2048\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00My1sNDkwMlo?image-coordinates=0%2C0%2C2048%2C2048","mimeType":"image/png"},"Forum:board:gateways-devices":{"__typename":"Forum","id":"board:gateways-devices","entityType":"FORUM","displayId":"gateways-devices","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Gateways & Devices","shortTitle":"Gateways & Devices","parent":{"__ref":"Category:category:home-business-internet"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00My1sNDkwMlo?image-coordinates=0%2C0%2C2048%2C2048\"}"},"description":"Talk about how-to, settings options, and devices that are compatible with T-Mobile Internet.","eventPath":"category:home-business-internet/community:xjbgt85279board:gateways-devices/"},"ForumTopicMessage:message:116553":{"__typename":"ForumTopicMessage","uid":116553,"subject":"t-mobile access point (white disk)","id":"message:116553","revisionNum":1,"repliesCount":29,"author":{"__ref":"User:user:23626"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:gateways-devices"},"conversation":{"__ref":"Conversation:conversation:116553"},"moderationData":{"__ref":"ModerationData:moderation_data:116553"},"postTime":"2024-05-02T12:21:04.000-07:00","lastPublishTime":"2024-05-02T12:21:04.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":17023},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:gateways-devices/message:116553"},"Conversation:conversation:116553":{"__typename":"Conversation","id":"conversation:116553","solved":true,"topic":{"__ref":"ForumTopicMessage:message:116553"},"lastPostingActivityTime":"2024-09-05T18:41:38.000-07:00","lastPostTime":"2024-09-05T18:41:38.000-07:00"},"ModerationData:moderation_data:116553":{"__typename":"ModerationData","id":"moderation_data:116553","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:116553":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:116553","relatedMessage":{"__ref":"ForumTopicMessage:message:116553"}},"User:user:86383":{"__typename":"User","id":"user:86383","uid":86383,"login":"rb6285","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-03-24T14:43:32.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:86383"},"ForumTopicMessage:message:116601":{"__typename":"ForumTopicMessage","uid":116601,"subject":"T-Mobile Home Internet Community","id":"message:116601","revisionNum":1,"repliesCount":9,"author":{"__ref":"User:user:86383"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:116601"},"moderationData":{"__ref":"ModerationData:moderation_data:116601"},"postTime":"2023-03-24T14:50:25.000-07:00","lastPublishTime":"2023-03-24T14:50:25.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2417},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:116601"},"Conversation:conversation:116601":{"__typename":"Conversation","id":"conversation:116601","solved":true,"topic":{"__ref":"ForumTopicMessage:message:116601"},"lastPostingActivityTime":"2024-03-04T12:04:13.000-08:00","lastPostTime":"2024-03-04T12:04:13.000-08:00"},"ModerationData:moderation_data:116601":{"__typename":"ModerationData","id":"moderation_data:116601","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:116601":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:116601","relatedMessage":{"__ref":"ForumTopicMessage:message:116601"}},"User:user:150253":{"__typename":"User","id":"user:150253","uid":150253,"login":"JKai","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-06-19T02:05:24.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:150253"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048","mimeType":"image/png"},"Forum:board:streaming":{"__typename":"Forum","id":"board:streaming","entityType":"FORUM","displayId":"streaming","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Streaming","shortTitle":"Streaming","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0zMS1oU2ROQU4?image-coordinates=0%2C0%2C2048%2C2048\"}"},"description":"T-Mobile partners with tons of streaming services. We love to hear how it is going.","eventPath":"category:postpaid/community:xjbgt85279board:streaming/"},"ForumTopicMessage:message:128580":{"__typename":"ForumTopicMessage","uid":128580,"subject":"Free Netflix for T Mobile Internet Service","id":"message:128580","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:150253"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:streaming"},"conversation":{"__ref":"Conversation:conversation:128580"},"moderationData":{"__ref":"ModerationData:moderation_data:128580"},"postTime":"2024-06-19T02:07:08.000-07:00","lastPublishTime":"2024-06-19T02:07:08.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":636},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:streaming/message:128580"},"Conversation:conversation:128580":{"__typename":"Conversation","id":"conversation:128580","solved":true,"topic":{"__ref":"ForumTopicMessage:message:128580"},"lastPostingActivityTime":"2024-06-19T05:53:00.000-07:00","lastPostTime":"2024-06-19T05:53:00.000-07:00"},"ModerationData:moderation_data:128580":{"__typename":"ModerationData","id":"moderation_data:128580","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:128580":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:128580","relatedMessage":{"__ref":"ForumTopicMessage:message:128580"}},"User:user:93718":{"__typename":"User","id":"user:93718","uid":93718,"login":"wyteryno1985","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-07-21T13:36:49.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":2,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:93718"},"ForumTopicMessage:message:141644":{"__typename":"ForumTopicMessage","uid":141644,"subject":"t-mobile home internet error code","id":"message:141644","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:93718"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:141644"},"moderationData":{"__ref":"ModerationData:moderation_data:141644"},"postTime":"2023-07-21T14:00:46.000-07:00","lastPublishTime":"2023-07-21T14:00:46.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":2208},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:141644"},"Conversation:conversation:141644":{"__typename":"Conversation","id":"conversation:141644","solved":true,"topic":{"__ref":"ForumTopicMessage:message:141644"},"lastPostingActivityTime":"2023-07-21T16:37:39.000-07:00","lastPostTime":"2023-07-21T16:37:39.000-07:00"},"ModerationData:moderation_data:141644":{"__typename":"ModerationData","id":"moderation_data:141644","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:141644":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:141644","relatedMessage":{"__ref":"ForumTopicMessage:message:141644"}},"QueryVariables:TopicReplyList:message:122621:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:122621:1","value":{"id":"message:122621","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1731716438000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1731716438000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-1":"Devices","migrated-link-2":"Postpaid","migrated-link-0":"Network & Coverage","migrated-link-5":"Home & Business Internet","migrated-link-3":"Prepaid","migrated-link-4":"T-Mobile for Business"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1731716438000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1731716438000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1731716438000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1731716438000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1731716438000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1731716438000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1731716438000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1731716438000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1731716438000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1731716438000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1731716438000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1731716438000","value":{"alt":"Powered By Khoros"},"localOverride":false},"Rank:rank:31":{"__typename":"Rank","id":"rank:31","position":31,"name":"Transmission Trainee","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:27528":{"__typename":"User","id":"user:27528","uid":27528,"login":"pgrey","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-04-22T16:08:01.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:31"},"messagesCount":32,"kudosGivenCount":2,"kudosReceivedCount":3,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":2,"entityType":"USER","eventPath":"community:xjbgt85279/user:27528"},"ModerationData:moderation_data:122628":{"__typename":"ModerationData","id":"moderation_data:122628","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122628":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27528"},"id":"message:122628","revisionNum":1,"uid":122628,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122628"},"body":"

@Hatorri The VPN and Nintendo are never going to be a great experience, due to CG-NAT.  If you can use IPv6 exclusively (assuming all sides of the connections support this), it’s less of an issue (CG-NAT is somewhat subverted), but things still cycle, so you won’t have a super consistent connection, in the long run.

You’re basically sharing a public IP(s), which most secure VPNs won’t accept these days, and the console is trying to treat your IP as stable, which it’s not, at least not for long.  Creating a basic VPN tunnel, on a router, using something like NordVPN to a local host will help, bug again, only for awhile, the VPN will eventually get kicked off as well and need to reconnect.

On the Ethernet PC that won’t go to basic sites, I’d reset that adapter (from the Control Panel) disable and re-enable it, or reinstall the driver, checking for updated drivers at the same time.  This sounds like a cached DNS or similar issue, which the reset would “fix”, by removing all the cached data (there are other ways to do this, via command-line, which I’m happy to post if you want to try these, first).

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-08T12:13:26.000-07:00","lastPublishTime":"2024-08-08T12:13:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":124},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122628","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:122627":{"__typename":"ModerationData","id":"moderation_data:122627","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122627":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133116"},"id":"message:122627","revisionNum":1,"uid":122627,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122627"},"body":"

This issue hasn’t resurfaced for me in five months.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"53","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-08T06:19:26.000-07:00","lastPublishTime":"2024-08-08T06:19:26.000-07:00","metrics":{"__typename":"MessageMetrics","views":148},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122627","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:82086":{"__typename":"User","id":"user:82086","uid":82086,"login":"Hatorri","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-08-08T05:48:53.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-3.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:82086"},"ModerationData:moderation_data:122626":{"__typename":"ModerationData","id":"moderation_data:122626","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122626":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:82086"},"id":"message:122626","revisionNum":1,"uid":122626,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122626"},"body":"

Just spent an hour with tech support in which they had me power cycle the device and factory reset with no success. 

With the ethernet connected pc, I can only go to google.com and web search work but some sites are not able to connect. I connected to amazon.com through the aearch link but failed to connect when clicking the home depot link. Any attempts to connect by typing the url in the browser bar fails other than google.com. i have tried this with microsoft edge and brave browsers. 

When i connect my cell phone to the wifi, google searches work but i didnt try clicking to any links to see if that works. I tried opening up youtube app and i am able to search and see the videos. I tried opening up X/twitter app and it failed. 

Work laptop was a complete bust. Cant browse to the work related urls. Vpns dont work. 

My kid's nintendo switch wont connect either and last i know, there are not any security settings that i know of to set.

When i switch back to xfinity(trying to get rid of them),everything works like normal.

The tech says it is my computer settings but the settings are the same when using xfinity and tmobile. Only tmobile has this issue. Note: i did not have this issue last week when i first set up tthetmobile home internet.

Would love to get everything back to normal with tmobile but i might have to stick with xfinity even though i hate their policy of raising prices. Only option next would be for me to get starlink but that is way more expensive

 

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-08T06:00:49.000-07:00","lastPublishTime":"2024-08-08T06:00:49.000-07:00","metrics":{"__typename":"MessageMetrics","views":47},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122626","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:122625":{"__typename":"ModerationData","id":"moderation_data:122625","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122625":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133116"},"id":"message:122625","revisionNum":1,"uid":122625,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122625"},"body":"

And now it has happened again, despite the gateway being closer to my computer. I think it has more to do with power cycling the gateway than anything else.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"158","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-14T05:50:08.000-08:00","lastPublishTime":"2024-02-14T05:50:08.000-08:00","metrics":{"__typename":"MessageMetrics","views":136},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122625","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:122624":{"__typename":"ModerationData","id":"moderation_data:122624","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122624":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133116"},"id":"message:122624","revisionNum":1,"uid":122624,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122624"},"body":"

I moved the gateway closer to my computer and the problem went away. I don’t understand why that would have helped, but it did.

 

Incidentally, who presumptuously marked copz1998’s answer as “correct”?

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-13T11:31:12.000-08:00","lastPublishTime":"2024-02-13T11:31:12.000-08:00","metrics":{"__typename":"MessageMetrics","views":130},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122624","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:122623":{"__typename":"ModerationData","id":"moderation_data:122623","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:122623":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:133116"},"id":"message:122623","revisionNum":1,"uid":122623,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122623"},"body":"

Thanks… it seems that the common thread is either Joomla 4, HostGator, or T-Mobile Home Internet (I use all three)… or possibly some combination of them.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"165","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-10T15:08:44.000-08:00","lastPublishTime":"2024-02-10T15:08:44.000-08:00","metrics":{"__typename":"MessageMetrics","views":131},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122623","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:26":{"__typename":"Rank","id":"rank:26","position":26,"name":"Connection Curator","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:35346":{"__typename":"User","id":"user:35346","uid":35346,"login":"copz1998","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-06-14T21:29:28.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/dS0zNTM0Ni01MjA1aTZFRUJCNURFM0JFRjNBMDM"},"rank":{"__ref":"Rank:rank:26"},"messagesCount":555,"kudosGivenCount":59,"kudosReceivedCount":147,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":64,"entityType":"USER","eventPath":"community:xjbgt85279/user:35346","messagesCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:122621\"}}":555,"kudosGivenCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:122621\"}}":59,"kudosReceivedCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:122621\"}}":147,"solutionsCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:122621\"}}":64},"ModerationData:moderation_data:122622":{"__typename":"ModerationData","id":"moderation_data:122622","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:122622":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:35346"},"id":"message:122622","revisionNum":1,"uid":122622,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:122621"},"conversation":{"__ref":"Conversation:conversation:122621"},"subject":"Re: Website Assets Won't Load with T-Mobile Home Internet... Sometimes","moderationData":{"__ref":"ModerationData:moderation_data:122622"},"body":"

@KrisHunt I found a thread where a user had a similar issue. Questions to consider - have you tried using different web browsers to test the issue? Also, try turning off IPV6. Take a look. I have developed websites using WordPress and hand coding and have not experienced any issues with my TM Home Internet. 

https://community.t-mobile.com/troubleshooting-38/5g-home-internet-some-sites-won-t-load-37253?tid=37253&fid=38

Let us know how you resolved the issue so it may help others.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-02-10T14:28:35.000-08:00","lastPublishTime":"2024-02-10T14:28:35.000-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":364},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:122621/message:122622","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:122621"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":true,"useNodeHoverCard":true,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1731716438000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1731716438000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1731716438000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1731716438000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1731716438000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1731716438000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1731716438000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1731716438000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1731716438000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1731716438000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1731716438000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1731716438000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1731716438000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1731716438000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"postid":"228341","boardId":"troubleshooting","messageSubject":"website-assets-wont-load-with-t-mobile-home-internet-sometimes","messageId":"122621"},"buildId":"OKtI0OLKuXmERTJKBVqYX","assetPrefix":"https://www.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://www.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}