Forum Discussion

saymyusername's avatar
saymyusername
Newbie Caller
3 years ago

Why does Tmobile force customers to use phone app rather than browser?

So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router.

 

This as opposed to simply connecting via browser from a closed network, as has been possible for 20+ years on most standard routers.

The reason?  Think about it.  Any time you install an app on your phone you potentially allow any of the following:

Access to your identity.  Your contacts.  Your messages, photos and other files.  your camera and microphone.  Your device id, call information, any accounts configured on your phone, log files, internet traffic, the list goes on and on.  Anything you can imagine your phone is capable of, and more importantly, things that even you CANNOT IMAGINE your phone is capable of.  Because the people who are CREATING the technology are 25 steps ahead of you.
Ask yourself what hidden permissions the app has on your phone...and if you are honest with yourself, the answer will be...YOU DON'T KNOW.  Because you can't review the app code, and even if you could, you couldn't understand it.
But then here's the big one, and this is the kicker (keep this in mind when some $3-an-hour, script-reading, call center hack at Tmobile attempts to gaslight you by saying there's absolutely no concern or risks for you to install their app):  Once installed, you've given the app access to the ANY FUTURE CONTROLS tmobile (or whoever they might eventually sell out to) might wish to add.  Because going forward you will be constantly forced to do an ‘upgrade’, which enables who knows what.
And keep in mind that many (most?) major companies have been infiltrated at some level by implants from places like the chinese communist party, the WEF, and other nefarious organizations that intend you harm.

Think about that when Tmobile (or any organization) forces you to install their app in order to perform basic functions that can traditionally be done (and often more easily) without an app.

 

10 Replies

  • I’d just like to be able to turn the built in WiFi off. I just plugged the modem into my current network so I didn’t have to deal with TCP/IP configuration again. Now it would be nice to turn off the WiFi in it.

  • TLDR - It’s about signal quality info!! 

     

    I have the Nokia Cylinder but have been thinking about signing up for TMo home internet at a second location. As I understand it, I will get the square unit if I sign up right now. I recently tried to access signal quality info on one of these units (at a friend’s property) and was very frustrated that there was no info available at the web server address. 

    The “router” built into these units is very limited and I don’t really need to access configuration stuff often. But what I really want to access easily is the RSRQ, SN and RSSI as well as the band that each signal is using (B66, N41 etc). This information is absolutely vital when troubleshooting a problem or trying to improve performance. The Nokia tube offers this info (albeit in a bit of a clumsy interface) from the built-in web server. 99% of the time that I’m looking for this info it’s from a computer screen, not a phone. 

    To the argument that supporting one interface is easier than multiple devices, I have to suggest that basic web server functionality like this is now mature and should not be difficult to support, especially since there is still currently a web server functioning at the IP of the router. I have to speculate that the real reason this info has been removed from the web server is because TMo wants to have metrics about what customers are doing. They want to know how often customers mess with settings and when and what info they are looking for. The app offers a way to keep track of this info. There is also some value to the fact that the phone offers a secondary connection to the internet (and to TMo’s servers). I recognize the value of this but I’m frustrated with the side affects.

    We should have access to the radio info. 

     

     

  • A forced solution is about control as much as economics. For those users that received some of the first Arcadyan gateways some users might remember they did HAVE browser access. Then came the firmware upgrade and T-Mobile broke it and removed administrative access from the Arcadyan gateway.  For a time it was common to see users posting questions about why does the browser interface on the Arcadyan gateway not work. Remember when! With the Sagemcon gateway they were more careful about it and crippled the web feature before releasing the gateways. Americans need to stay AWAKE as if you quietly allow choice to be taken away in a quiet manner before you know it… it is gone. It is just a cancer too many people are allowing to grow and spread. I believe it is very important to stay aware and not quietly allow the forced path to become the norm. 

  • iTinkeralot wrote:

    There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

    It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

    BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

    I absolutely agree 100 percent with the problems and more importantly...thank you for suggesting a workable solution!  Most people just complain, that makes me feel so aggravated when they don't even ask for a viable solution.  I was always taught by all those "thems" B4 me,  don't waste your time just complaining,  find the solution to your problem. Or find the person who does. "Knowledge is power".

    I appreciate so much your post. I hope They follow your advice!

     

     

  • iTinkeralot wrote:

    There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

    It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

    BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

    IMHO, the router management features are the bare minimum across all TMO routers. I could care less if the configuration options are app versus web if the options don’t exist at all. I would gladly just take bridge mode so I never have to touch any options in the TMO routers so I can use my own mesh system which is optimized for my house and personal use cases.

    I realize there are customers who don’t feel it’s justified to purchase another router when TMO is providing one, but I personally have zero expectations that TMO will ever add more options to their router configuration options versus what is available today. Hence, my opinion is the interface for these less-than-basic options be it app or website is a completely irrelevant debate until there are configuration options worth having this debate.

  • There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

    It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

    BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Not everyone is using the Home Internet Service with PC’s and trying to run a browser window setup for the modem in that case would be a lot less user friendly.  The app is one platform for support instead of having to deal with people’s browsers, extensions, operating systems, etc.  Only having the app simplifies support and troubleshooting.  

  • saymyusername wrote:

    So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router.

     

    This as opposed to simply connecting via browser from a closed network, as has been possible for 20+ years on most standard routers.

    The reason?  Think about it.  Any time you install an app on your phone you potentially allow any of the following:

    Access to your identity.  Your contacts.  Your messages, photos and other files.  your camera and microphone.  Your device id, call information, any accounts configured on your phone, log files, internet traffic, the list goes on and on.  Anything you can imagine your phone is capable of, and more importantly, things that even you CANNOT IMAGINE your phone is capable of.  Because the people who are CREATING the technology are 25 steps ahead of you.
    Ask yourself what hidden permissions the app has on your phone...and if you are honest with yourself, the answer will be...YOU DON'T KNOW.  Because you can't review the app code, and even if you could, you couldn't understand it.
    But then here's the big one, and this is the kicker (keep this in mind when some $3-an-hour, script-reading, call center hack at Tmobile attempts to gaslight you by saying there's absolutely no concern or risks for you to install their app):  Once installed, you've given the app access to the ANY FUTURE CONTROLS tmobile (or whoever they might eventually sell out to) might wish to add.  Because going forward you will be constantly forced to do an ‘upgrade’, which enables who knows what.
    And keep in mind that many (most?) major companies have been infiltrated at some level by implants from places like the chinese communist party, the WEF, and other nefarious organizations that intend you harm.

    Think about that when Tmobile (or any organization) forces you to install their app in order to perform basic functions that can traditionally be done (and often more easily) without an app.

     

    So you don’t use any apps on your phone? What makes TMO app more likely to have malicious code/intent? 

"}},"component({\"componentId\":\"custom.widget.TMoFooter\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:troubleshooting\",\"message:128343\"],\"name\":\"ForumMessagePage\",\"props\":{},\"url\":\"https://www.t-mobile.com\"}}})":{"__typename":"ComponentRenderResult","html":""}},"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/EscalatedMessageBanner\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSolutionList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSolutionList-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/AcceptedSolutionButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageView/MessageViewInline\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/Pager/PagerLoadMore\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000"}],"message({\"id\":\"message:128349\"})":{"__ref":"ForumReplyMessage:message:128349"},"message({\"id\":\"message:128348\"})":{"__ref":"ForumReplyMessage:message:128348"},"message({\"id\":\"message:128347\"})":{"__ref":"ForumReplyMessage:message:128347"},"message({\"id\":\"message:128346\"})":{"__ref":"ForumReplyMessage:message:128346"},"message({\"id\":\"message:128345\"})":{"__ref":"ForumReplyMessage:message:128345"},"message({\"id\":\"message:128344\"})":{"__ref":"ForumReplyMessage:message:128344"},"message({\"id\":\"message:128353\"})":{"__ref":"ForumReplyMessage:message:128353"},"message({\"id\":\"message:128352\"})":{"__ref":"ForumReplyMessage:message:128352"},"message({\"id\":\"message:128351\"})":{"__ref":"ForumReplyMessage:message:128351"},"message({\"id\":\"message:128350\"})":{"__ref":"AcceptedSolutionMessage:message:128350"},"messages({\"constraints\":{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:128343\"}},\"first\":10,\"sorts\":{\"postTime\":{\"direction\":\"ASC\"}}})":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MXxpbnQsMTI4MzUwLDEyODM1MA","node":{"__ref":"AcceptedSolutionMessage:message:128350"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null},"totalCount":1},"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000"}],"cachedText({\"lastModified\":\"1731716438000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1731716438000"}]},"CachedAsset:pages-1737018744188":{"__typename":"CachedAsset","id":"pages-1737018744188","value":[{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1737018744188,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954","mimeType":"image/png"},"Category:category:home-business-internet":{"__typename":"Category","id":"category:home-business-internet","entityType":"CATEGORY","displayId":"home-business-internet","nodeType":"category","depth":1,"title":"Home & Business Internet","shortTitle":"Home & Business Internet","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Forum:board:troubleshooting":{"__typename":"Forum","id":"board:troubleshooting","entityType":"FORUM","displayId":"troubleshooting","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Troubleshooting","description":"Having issue with the internet? Seek and provide help here.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi00NC1lV1pDNFg?image-coordinates=93%2C93%2C1954%2C1954\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:home-business-internet"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:xjbgt85279"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:home-business-internet"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Troubleshooting","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/","tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY","description@stripHtml":"Having issue with the internet? Seek and provide help here."},"Rank:rank:33":{"__typename":"Rank","id":"rank:33","position":33,"name":"Newbie Caller","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:91746":{"__typename":"User","id":"user:91746","uid":91746,"login":"saymyusername","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"},"rank":{"__ref":"Rank:rank:33"},"email":"","messagesCount":1,"biography":null,"topicsCount":1,"kudosReceivedCount":2,"kudosGivenCount":2,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-07T15:40:10.000-08:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:128343":{"__typename":"ForumTopicMessage","uid":128343,"subject":"Why does Tmobile force customers to use phone app rather than browser?","id":"message:128343","revisionNum":1,"repliesCount":10,"author":{"__ref":"User:user:91746"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:128343"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:128343"},"body":"

So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router.

 

This as opposed to simply connecting via browser from a closed network, as has been possible for 20+ years on most standard routers.

The reason?  Think about it.  Any time you install an app on your phone you potentially allow any of the following:

Access to your identity.  Your contacts.  Your messages, photos and other files.  your camera and microphone.  Your device id, call information, any accounts configured on your phone, log files, internet traffic, the list goes on and on.  Anything you can imagine your phone is capable of, and more importantly, things that even you CANNOT IMAGINE your phone is capable of.  Because the people who are CREATING the technology are 25 steps ahead of you.
Ask yourself what hidden permissions the app has on your phone...and if you are honest with yourself, the answer will be...YOU DON'T KNOW.  Because you can't review the app code, and even if you could, you couldn't understand it.
But then here's the big one, and this is the kicker (keep this in mind when some $3-an-hour, script-reading, call center hack at Tmobile attempts to gaslight you by saying there's absolutely no concern or risks for you to install their app):  Once installed, you've given the app access to the ANY FUTURE CONTROLS tmobile (or whoever they might eventually sell out to) might wish to add.  Because going forward you will be constantly forced to do an ‘upgrade’, which enables who knows what.
And keep in mind that many (most?) major companies have been infiltrated at some level by implants from places like the chinese communist party, the WEF, and other nefarious organizations that intend you harm.

Think about that when Tmobile (or any organization) forces you to install their app in order to perform basic functions that can traditionally be done (and often more easily) without an app.

 

","body@stringLength":"2166","rawBody":"

So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router.

 

This as opposed to simply connecting via browser from a closed network, as has been possible for 20+ years on most standard routers.

The reason?  Think about it.  Any time you install an app on your phone you potentially allow any of the following:

Access to your identity.  Your contacts.  Your messages, photos and other files.  your camera and microphone.  Your device id, call information, any accounts configured on your phone, log files, internet traffic, the list goes on and on.  Anything you can imagine your phone is capable of, and more importantly, things that even you CANNOT IMAGINE your phone is capable of.  Because the people who are CREATING the technology are 25 steps ahead of you.
Ask yourself what hidden permissions the app has on your phone...and if you are honest with yourself, the answer will be...YOU DON'T KNOW.  Because you can't review the app code, and even if you could, you couldn't understand it.
But then here's the big one, and this is the kicker (keep this in mind when some $3-an-hour, script-reading, call center hack at Tmobile attempts to gaslight you by saying there's absolutely no concern or risks for you to install their app):  Once installed, you've given the app access to the ANY FUTURE CONTROLS tmobile (or whoever they might eventually sell out to) might wish to add.  Because going forward you will be constantly forced to do an ‘upgrade’, which enables who knows what.
And keep in mind that many (most?) major companies have been infiltrated at some level by implants from places like the chinese communist party, the WEF, and other nefarious organizations that intend you harm.

Think about that when Tmobile (or any organization) forces you to install their app in order to perform basic functions that can traditionally be done (and often more easily) without an app.

 

","kudosSumWeight":2,"postTime":"2022-11-07T16:03:32.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:128343_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":737},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"searchSnippet":"So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM1Mw","node":{"__ref":"ForumReplyMessage:message:128353"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM1Mg","node":{"__ref":"ForumReplyMessage:message:128352"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM1MQ","node":{"__ref":"ForumReplyMessage:message:128351"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM1MA","node":{"__ref":"AcceptedSolutionMessage:message:128350"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0OQ","node":{"__ref":"ForumReplyMessage:message:128349"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0OA","node":{"__ref":"ForumReplyMessage:message:128348"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0Nw","node":{"__ref":"ForumReplyMessage:message:128347"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0Ng","node":{"__ref":"ForumReplyMessage:message:128346"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0NQ","node":{"__ref":"ForumReplyMessage:message:128345"}},{"__typename":"MessageEdge","cursor":"MjQuMTF8Mi4xfGl8MTB8Mzk6MHxpbnQsMTI4MzUzLDEyODM0NA","node":{"__ref":"ForumReplyMessage:message:128344"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:128343":{"__typename":"Conversation","id":"conversation:128343","solved":true,"topic":{"__ref":"ForumTopicMessage:message:128343"},"lastPostingActivityTime":"2022-12-01T18:44:46.000-08:00","lastPostTime":"2022-12-01T18:44:46.000-08:00","unreadReplyCount":10,"isSubscribed":false},"ModerationData:moderation_data:128343":{"__typename":"ModerationData","id":"moderation_data:128343","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:128343_1":{"__typename":"Revision","id":"revision:128343_1","lastEditTime":"2022-11-07T16:03:32.000-08:00"},"CachedAsset:theme:customTheme1-1737018743729":{"__typename":"CachedAsset","id":"theme:customTheme1-1737018743729","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"tmo-logo-v4-1692735374058-1694443271853.png","imageLastModified":"1694443275900","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"Brand_Global_Home_Icon_TMO_SCNDY_RGB_on-K_2022-12-08-1695403805774.svg","imageLastModified":"1695403807934","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1200px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"0","radius":"0","radiusLg":"0","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"700","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#E20074","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#E20074","blogColor":"#E20074","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#E20074","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#E20074","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#E20074","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#E20074","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#6A6A6A"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyle":"NORMAL","fontWeight":"500","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":null,"h2FontWeight":null,"h3FontWeight":null,"h4FontWeight":null,"h5FontWeight":null,"h6FontWeight":null,"__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"0","borderRadiusSm":"0","borderRadius":"0","borderRadiusLg":"0","formTextMarginTop":"4px","textAreaBorderRadius":"0","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"30px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"30px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"'Segoe UI', 'Helvetica Neue', Helvetica, Roboto, Arial, sans-serif","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1731716438000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1731716438000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1737018741669":{"__typename":"CachedAsset","id":"quilt:tmobileusa.prod:pages/forums/ForumMessagePage:board:troubleshooting-1737018741669","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"MAIN_SIDE","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"side":[{"id":"nodes.widget.nodeActionButtonWidget","className":null,"props":{"buttonAlignment":"center","instanceId":null,"buttonStyle":"lg","actionButtonTitle":"","lazyLoad":false,"buttonWidth":"content_width"},"__typename":"QuiltComponent"},{"id":"messages.widget.relatedContentWidget","className":null,"props":null,"__typename":"QuiltComponent"},{"id":"messages.widget.messageListForNodeByRecentActivityWidget","className":null,"props":{"hideIfEmpty":true,"useTitle":true,"showTabs":false,"pageSize":5,"pagerVariant":{"type":"loadMore"},"style":"compact","viewVariant":{"type":"inline","props":{"useRepliesCount":false,"useMedia":false,"useAuthorRank":false,"useNode":false,"boardIconSize":"24","truncateBodyLength":-1,"useNodeLink":true,"usePreviewMedia":false,"timeStampType":"conversation.lastPostingActivityTime","avatarSize":"40","useTextBody":true,"useSolvedBadge":true,"subjectAs":"h6","renderPostTimeBeforeAuthor":true,"useAvatar":true,"useTimeToRead":false,"useSpoilerFreeBody":true,"useKudosCount":false,"useViewCount":false,"useBody":false,"useTags":false,"clampSubjectLines":1,"useBoardIcon":false,"useMessageTimeLink":true,"clampBodyLines":3,"useAuthorLogin":true,"useUnreadCount":false,"useNodeHoverCard":true,"useSearchSnippet":false}},"panelType":"divider","sorts":{"conversationLastPostingActivityTime":{"direction":"DESC"}}},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1731716438000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived"},"localOverride":false},"CachedAsset:quiltWrapper:tmobileusa.prod:Common:1737018687537":{"__typename":"CachedAsset","id":"quiltWrapper:tmobileusa.prod:Common:1737018687537","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.TMoHeader","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":false,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"500","controllerHighlightColor":"hsla(30, 100%, 50%)","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"14px","linkBoxShadowHover":"none","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"36px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#FFFFFF","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-body-color)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#6A6A6A","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#FFFFFF","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#FFFFFF"},"links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"network-coverage"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"devices"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"postpaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"prepaid"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-4","params":{"categoryId":"t-mobile-for-business"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-5","params":{"categoryId":"home-business-internet"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":null,"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":null,"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.footerWidget","props":null,"__typename":"QuiltComponent"},{"id":"custom.widget.TMoFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1731716438000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.TMoHeader-en-1737018751280":{"__typename":"CachedAsset","id":"component:custom.widget.TMoHeader-en-1737018751280","value":{"component":{"id":"custom.widget.TMoHeader","template":{"id":"TMoHeader","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoHeader","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TMoFooter-en-1737018751280":{"__typename":"CachedAsset","id":"component:custom.widget.TMoFooter-en-1737018751280","value":{"component":{"id":"custom.widget.TMoFooter","template":{"id":"TMoFooter","markupLanguage":"HTML","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Global Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TMoFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"Global Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1731716438000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1731716438000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeActionButtonWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeActionButtonWidget-1731716438000","value":{"defaultActionButtonTitle":"Start a Conversation","actionButton.grouphub.startDiscussion":"Start a Discussion","actionButton.title@board:FORUM":"Start a Discussion","actionButton.title@board:BLOG":"Create a Blog Post","actionButton.title@board:TKB":"Create an Article","actionButton.title@board:OCCASION":"Create an Event","actionButton.title@board:IDEA":"Suggest an Idea","joinGroupHub":"Join Group","join.successHeader":"Welcome","join.successMessage":"You are now a member of this group and are subscribed to updates.","errorMessage":"An unidentified problem occurred during the action you took. Please try again later.","errorHeader":"Error - Action Failed"},"localOverride":false},"CachedAsset:text:en_US-components/messages/RelatedContentWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/RelatedContentWidget-1731716438000","value":{"title":"Related Content","emptyDescription":"No content to show"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageListForNodeByRecentActivityWidget-1731716438000","value":{"title@userScope:other":"Recent Content","title@userScope:self":"Contributions","title@board:FORUM@userScope:other":"Recent Discussions","title@board:BLOG@userScope:other":"Recent Blogs","emptyDescription":"No content to show","MessageListForNodeByRecentActivityWidgetEditor.nodeScope.label":"Scope"},"localOverride":false},"CachedAsset:text:en_US-components/community/FooterWidget-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/FooterWidget-1731716438000","value":{"homeLink":"Community Home","topOfPage":"Top of Page","buildHash":"Build Hash:","buildNumber":"Build Number:","buildTime":"Build Time:","privacyPolicy":"Privacy Policy","helpLink":"Help"},"localOverride":false},"Category:category:network-coverage":{"__typename":"Category","id":"category:network-coverage","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"network-coverage","nodeType":"category","depth":1,"title":"Network & Coverage","shortTitle":"Network & Coverage"},"Category:category:devices":{"__typename":"Category","id":"category:devices","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"devices","nodeType":"category","depth":1,"title":"Devices","shortTitle":"Devices"},"Category:category:postpaid":{"__typename":"Category","id":"category:postpaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"entityType":"CATEGORY","displayId":"postpaid","nodeType":"category","depth":1,"title":"Postpaid","shortTitle":"Postpaid"},"Category:category:prepaid":{"__typename":"Category","id":"category:prepaid","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:t-mobile-for-business":{"__typename":"Category","id":"category:t-mobile-for-business","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Conversation:conversation:164560":{"__typename":"Conversation","id":"conversation:164560","topic":{"__typename":"ForumTopicMessage","uid":164560},"lastPostingActivityTime":"2025-01-21T10:21:00.913-08:00","solved":false},"ForumTopicMessage:message:164560":{"__typename":"ForumTopicMessage","subject":"Splitting Frequencies to 2.4G and 5.0G","conversation":{"__ref":"Conversation:conversation:164560"},"id":"message:164560","revisionNum":1,"uid":164560,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185813,"login":"240361hc","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-6.svg"}},"metrics":{"__typename":"MessageMetrics","views":28},"postTime":"2025-01-21T09:31:57.172-08:00","lastPublishTime":"2025-01-21T09:31:57.172-08:00","readOnly":false},"Conversation:conversation:164544":{"__typename":"Conversation","id":"conversation:164544","topic":{"__typename":"ForumTopicMessage","uid":164544},"lastPostingActivityTime":"2025-01-21T07:01:32.645-08:00","solved":false},"ForumTopicMessage:message:164544":{"__typename":"ForumTopicMessage","subject":"YouTube tv stalls constantly","conversation":{"__ref":"Conversation:conversation:164544"},"id":"message:164544","revisionNum":1,"uid":164544,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185828,"login":"MsMag","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"}},"metrics":{"__typename":"MessageMetrics","views":23},"postTime":"2025-01-21T07:01:32.645-08:00","lastPublishTime":"2025-01-21T07:01:32.645-08:00","readOnly":false},"Conversation:conversation:164040":{"__typename":"Conversation","id":"conversation:164040","topic":{"__typename":"ForumTopicMessage","uid":164040},"lastPostingActivityTime":"2025-01-20T11:27:52.749-08:00","solved":false},"ForumTopicMessage:message:164040":{"__typename":"ForumTopicMessage","subject":"How to see what's using my wifi","conversation":{"__ref":"Conversation:conversation:164040"},"id":"message:164040","revisionNum":1,"uid":164040,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185596,"login":"healyaz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-7.svg"}},"metrics":{"__typename":"MessageMetrics","views":19},"postTime":"2025-01-20T11:27:52.749-08:00","lastPublishTime":"2025-01-20T11:27:52.749-08:00","readOnly":false},"Conversation:conversation:151423":{"__typename":"Conversation","id":"conversation:151423","topic":{"__typename":"ForumTopicMessage","uid":151423},"lastPostingActivityTime":"2025-01-19T20:34:57.164-08:00","solved":false},"ForumTopicMessage:message:151423":{"__typename":"ForumTopicMessage","subject":"Issues Connecting Smart TV","conversation":{"__ref":"Conversation:conversation:151423"},"id":"message:151423","revisionNum":1,"uid":151423,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":170164,"login":"mstojack62","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"}},"metrics":{"__typename":"MessageMetrics","views":166},"postTime":"2024-11-29T08:08:46.052-08:00","lastPublishTime":"2024-11-29T08:08:46.052-08:00","readOnly":false},"Conversation:conversation:163930":{"__typename":"Conversation","id":"conversation:163930","topic":{"__typename":"ForumTopicMessage","uid":163930},"lastPostingActivityTime":"2025-01-19T12:21:04.727-08:00","solved":false},"ForumTopicMessage:message:163930":{"__typename":"ForumTopicMessage","subject":"T-Life App Connected Devices Zero","conversation":{"__ref":"Conversation:conversation:163930"},"id":"message:163930","revisionNum":1,"uid":163930,"depth":0,"board":{"__ref":"Forum:board:troubleshooting"},"author":{"__typename":"User","uid":185364,"login":"LJsAce","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"}},"metrics":{"__typename":"MessageMetrics","views":41},"postTime":"2025-01-19T12:21:04.727-08:00","lastPublishTime":"2025-01-19T12:21:04.727-08:00","readOnly":false},"User:user:96061":{"__typename":"User","id":"user:96061","uid":96061,"login":"LeavingSoon","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-12-25T08:52:56.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-12.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":20,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:96061"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512","mimeType":"image/jpeg"},"Forum:board:android":{"__typename":"Forum","id":"board:android","entityType":"FORUM","displayId":"android","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Android","shortTitle":"Android","parent":{"__ref":"Category:category:devices"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yMi1HNEpmRXY?image-coordinates=0%2C0%2C512%2C512\"}"},"description":"Samsung, OnePlus, LG, and more!","eventPath":"category:devices/community:xjbgt85279board:android/"},"ForumTopicMessage:message:82113":{"__typename":"ForumTopicMessage","uid":82113,"subject":"Time to leave Tmobile.","id":"message:82113","revisionNum":1,"repliesCount":44,"author":{"__ref":"User:user:96061"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:android"},"conversation":{"__ref":"Conversation:conversation:82113"},"moderationData":{"__ref":"ModerationData:moderation_data:82113"},"postTime":"2023-12-25T08:54:00.000-08:00","lastPublishTime":"2023-12-25T08:54:00.000-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":106066},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:devices/community:xjbgt85279board:android/message:82113"},"Conversation:conversation:82113":{"__typename":"Conversation","id":"conversation:82113","solved":true,"topic":{"__ref":"ForumTopicMessage:message:82113"},"lastPostingActivityTime":"2023-12-28T15:33:10.000-08:00","lastPostTime":"2023-12-28T15:33:10.000-08:00"},"ModerationData:moderation_data:82113":{"__typename":"ModerationData","id":"moderation_data:82113","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:82113":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:82113","relatedMessage":{"__ref":"ForumTopicMessage:message:82113"}},"Rank:rank:38":{"__typename":"Rank","id":"rank:38","position":38,"name":"Network Novice","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:178752":{"__typename":"User","id":"user:178752","uid":178752,"login":"ISP_VPN_Issues","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-12-26T10:13:23.932-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-5.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":4,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:178752"},"ForumTopicMessage:message:160773":{"__typename":"ForumTopicMessage","uid":160773,"subject":"TMO-G4SE Cannot go to websites from PC Browsers","id":"message:160773","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:178752"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:troubleshooting"},"conversation":{"__ref":"Conversation:conversation:160773"},"moderationData":{"__ref":"ModerationData:moderation_data:160773"},"postTime":"2024-12-26T10:19:23.144-08:00","lastPublishTime":"2024-12-26T10:19:23.144-08:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":262},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:160773"},"Conversation:conversation:160773":{"__typename":"Conversation","id":"conversation:160773","solved":true,"topic":{"__ref":"ForumTopicMessage:message:160773"},"lastPostingActivityTime":"2025-01-03T20:18:21.163-08:00","lastPostTime":"2025-01-03T20:18:21.163-08:00"},"ModerationData:moderation_data:160773":{"__typename":"ModerationData","id":"moderation_data:160773","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:160773":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:160773","relatedMessage":{"__ref":"ForumTopicMessage:message:160773"}},"Rank:rank:32":{"__typename":"Rank","id":"rank:32","position":32,"name":"Roaming Rookie","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:93922":{"__typename":"User","id":"user:93922","uid":93922,"login":"ZeroChaos80","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-09-19T21:15:31.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-1.svg"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":5,"kudosGivenCount":4,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:93922"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0xOS1EUm1iTGM\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0xOS1EUm1iTGM","mimeType":"image/svg+xml"},"Forum:board:coverage-signal":{"__typename":"Forum","id":"board:coverage-signal","entityType":"FORUM","displayId":"coverage-signal","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Coverage & Signal","shortTitle":"Coverage & Signal","parent":{"__ref":"Category:category:network-coverage"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0xOS1EUm1iTGM\"}"},"description":"Discuss our 4G LTE & 5G networks.","eventPath":"category:network-coverage/community:xjbgt85279board:coverage-signal/"},"ForumTopicMessage:message:16309":{"__typename":"ForumTopicMessage","uid":16309,"subject":"The router page in my browser (5G Home Unlimited)","id":"message:16309","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:93922"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:coverage-signal"},"conversation":{"__ref":"Conversation:conversation:16309"},"moderationData":{"__ref":"ModerationData:moderation_data:16309"},"postTime":"2024-09-20T17:46:17.000-07:00","lastPublishTime":"2024-09-20T17:46:17.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":251},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:network-coverage/community:xjbgt85279board:coverage-signal/message:16309"},"Conversation:conversation:16309":{"__typename":"Conversation","id":"conversation:16309","solved":true,"topic":{"__ref":"ForumTopicMessage:message:16309"},"lastPostingActivityTime":"2024-09-27T13:25:54.000-07:00","lastPostTime":"2024-09-27T13:25:54.000-07:00"},"ModerationData:moderation_data:16309":{"__typename":"ModerationData","id":"moderation_data:16309","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:16309":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:16309","relatedMessage":{"__ref":"ForumTopicMessage:message:16309"}},"User:user:101430":{"__typename":"User","id":"user:101430","uid":101430,"login":"magenta9937796","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-09-12T10:18:42.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-4.svg"},"rank":{"__ref":"Rank:rank:38"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:101430"},"ForumTopicMessage:message:109594":{"__typename":"ForumTopicMessage","uid":109594,"subject":"is hulu compatible with tmobil internet","id":"message:109594","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:101430"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:coverage-signal"},"conversation":{"__ref":"Conversation:conversation:109594"},"moderationData":{"__ref":"ModerationData:moderation_data:109594"},"postTime":"2024-08-24T13:05:59.000-07:00","lastPublishTime":"2024-08-24T13:05:59.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":1562},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:network-coverage/community:xjbgt85279board:coverage-signal/message:109594"},"Conversation:conversation:109594":{"__typename":"Conversation","id":"conversation:109594","solved":true,"topic":{"__ref":"ForumTopicMessage:message:109594"},"lastPostingActivityTime":"2024-08-29T11:38:41.000-07:00","lastPostTime":"2024-08-29T11:38:41.000-07:00"},"ModerationData:moderation_data:109594":{"__typename":"ModerationData","id":"moderation_data:109594","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:109594":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:109594","relatedMessage":{"__ref":"ForumTopicMessage:message:109594"}},"User:user:38595":{"__typename":"User","id":"user:38595","uid":38595,"login":"magenta2600854","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-09-11T17:09:50.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":0,"kudosReceivedCount":5,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:38595"},"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE\"}":{"__typename":"AssociatedImage","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE","mimeType":"image/svg+xml"},"Forum:board:accounts-services":{"__typename":"Forum","id":"board:accounts-services","entityType":"FORUM","displayId":"accounts-services","nodeType":"board","depth":2,"conversationStyle":"FORUM","title":"Accounts & Services","shortTitle":"Accounts & Services","parent":{"__ref":"Category:category:postpaid"},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"avatar":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/bi0yOC1KV01VZlE\"}"},"description":"Ask about your plan, added features or offers.","eventPath":"category:postpaid/community:xjbgt85279board:accounts-services/"},"ForumTopicMessage:message:78682":{"__typename":"ForumTopicMessage","uid":78682,"subject":"TMobile has no deals for current customers","id":"message:78682","revisionNum":1,"repliesCount":15,"author":{"__ref":"User:user:38595"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:78682"},"moderationData":{"__ref":"ModerationData:moderation_data:78682"},"postTime":"2018-07-13T13:53:58.000-07:00","lastPublishTime":"2018-07-13T13:53:58.000-07:00","readOnly":false,"metrics":{"__typename":"MessageMetrics","views":6689},"placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_TOPIC","eventPath":"category:postpaid/community:xjbgt85279board:accounts-services/message:78682"},"Conversation:conversation:78682":{"__typename":"Conversation","id":"conversation:78682","solved":true,"topic":{"__ref":"ForumTopicMessage:message:78682"},"lastPostingActivityTime":"2024-02-14T11:58:29.000-08:00","lastPostTime":"2024-02-14T11:58:29.000-08:00"},"ModerationData:moderation_data:78682":{"__typename":"ModerationData","id":"moderation_data:78682","status":"APPROVED","rejectReason":null},"RelatedContentMessage:RelatedContentMessage:78682":{"__typename":"RelatedContentMessage","id":"RelatedContentMessage:78682","relatedMessage":{"__ref":"ForumTopicMessage:message:78682"}},"QueryVariables:TopicReplyList:message:128343:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:128343:1","value":{"id":"message:128343","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1731716438000","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1731716438000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-1":"Devices","migrated-link-2":"Postpaid","migrated-link-0":"Network & Coverage","migrated-link-5":"Home & Business Internet","migrated-link-3":"Prepaid","migrated-link-4":"T-Mobile for Business"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1731716438000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1731716438000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1731716438000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1731716438000","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1731716438000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1731716438000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1731716438000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1731716438000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1731716438000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1731716438000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/BuildInformation-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/BuildInformation-1731716438000","value":{"buildHash":"Build Hash: {buildHash}","buildNumber":"Build Number: {buildNumber}","buildTime":"Build Time: {buildTime}"},"localOverride":false},"CachedAsset:text:en_US-components/community/KhorosLogo-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/community/KhorosLogo-1731716438000","value":{"alt":"Powered By Khoros"},"localOverride":false},"User:user:151939":{"__typename":"User","id":"user:151939","uid":151939,"login":"Olyteddy","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-29T08:57:14.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:32"},"messagesCount":3,"kudosGivenCount":0,"kudosReceivedCount":1,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1,"entityType":"USER","eventPath":"community:xjbgt85279/user:151939"},"ModerationData:moderation_data:128353":{"__typename":"ModerationData","id":"moderation_data:128353","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128353":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:151939"},"id":"message:128353","revisionNum":1,"uid":128353,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128353"},"body":"

I’d just like to be able to turn the built in WiFi off. I just plugged the modem into my current network so I didn’t have to deal with TCP/IP configuration again. Now it would be nice to turn off the WiFi in it.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-12-01T18:44:46.000-08:00","lastPublishTime":"2022-12-01T18:44:46.000-08:00","metrics":{"__typename":"MessageMetrics","views":16},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128353","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:152818":{"__typename":"User","id":"user:152818","uid":152818,"login":"teem0o0bles","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-30T16:29:30.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:152818"},"ModerationData:moderation_data:128352":{"__typename":"ModerationData","id":"moderation_data:128352","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128352":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:152818"},"id":"message:128352","revisionNum":1,"uid":128352,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128352"},"body":"

agree, would rather be able to access through my pc than on my phone.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"71","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-30T16:42:08.000-08:00","lastPublishTime":"2022-11-30T16:42:08.000-08:00","metrics":{"__typename":"MessageMetrics","views":15},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128352","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:139745":{"__typename":"User","id":"user:139745","uid":139745,"login":"chmwawa","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-22T14:37:54.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":1,"kudosGivenCount":2,"kudosReceivedCount":0,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:139745"},"ModerationData:moderation_data:128351":{"__typename":"ModerationData","id":"moderation_data:128351","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128351":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:139745"},"id":"message:128351","revisionNum":1,"uid":128351,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128351"},"body":"

TLDR - It’s about signal quality info!! 

 

I have the Nokia Cylinder but have been thinking about signing up for TMo home internet at a second location. As I understand it, I will get the square unit if I sign up right now. I recently tried to access signal quality info on one of these units (at a friend’s property) and was very frustrated that there was no info available at the web server address. 

The “router” built into these units is very limited and I don’t really need to access configuration stuff often. But what I really want to access easily is the RSRQ, SN and RSSI as well as the band that each signal is using (B66, N41 etc). This information is absolutely vital when troubleshooting a problem or trying to improve performance. The Nokia tube offers this info (albeit in a bit of a clumsy interface) from the built-in web server. 99% of the time that I’m looking for this info it’s from a computer screen, not a phone. 

To the argument that supporting one interface is easier than multiple devices, I have to suggest that basic web server functionality like this is now mature and should not be difficult to support, especially since there is still currently a web server functioning at the IP of the router. I have to speculate that the real reason this info has been removed from the web server is because TMo wants to have metrics about what customers are doing. They want to know how often customers mess with settings and when and what info they are looking for. The app offers a way to keep track of this info. There is also some value to the fact that the phone offers a secondary connection to the internet (and to TMo’s servers). I recognize the value of this but I’m frustrated with the side affects.

We should have access to the radio info. 

 

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-24T09:45:26.000-08:00","lastPublishTime":"2022-11-24T09:45:26.000-08:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128351","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Rank:rank:25":{"__typename":"Rank","id":"rank:25","position":25,"name":"Bandwidth Buff","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:20683":{"__typename":"User","id":"user:20683","uid":20683,"login":"iTinkeralot","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-07-21T11:48:23.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/dS0yMDY4My00OTExaTVENTcxQjJGRDRBOTY0Mzk"},"rank":{"__ref":"Rank:rank:25"},"messagesCount":1249,"kudosGivenCount":20,"kudosReceivedCount":355,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":38,"entityType":"USER","eventPath":"community:xjbgt85279/user:20683","messagesCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:128343\"}}":1249,"kudosGivenCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:128343\"}}":20,"kudosReceivedCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:128343\"}}":355,"solutionsCount:{\"solution\":{\"eq\":true},\"topicId\":{\"eq\":\"message:128343\"}}":38},"ModerationData:moderation_data:128350":{"__typename":"ModerationData","id":"moderation_data:128350","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:128350":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:20683"},"id":"message:128350","revisionNum":1,"uid":128350,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128350"},"body":"

A forced solution is about control as much as economics. For those users that received some of the first Arcadyan gateways some users might remember they did HAVE browser access. Then came the firmware upgrade and T-Mobile broke it and removed administrative access from the Arcadyan gateway.  For a time it was common to see users posting questions about why does the browser interface on the Arcadyan gateway not work. Remember when! With the Sagemcon gateway they were more careful about it and crippled the web feature before releasing the gateways. Americans need to stay AWAKE as if you quietly allow choice to be taken away in a quiet manner before you know it… it is gone. It is just a cancer too many people are allowing to grow and spread. I believe it is very important to stay aware and not quietly allow the forced path to become the norm. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2022-11-10T04:53:40.000-08:00","lastPublishTime":"2022-11-10T04:53:40.000-08:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":73},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128350","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:102165":{"__typename":"User","id":"user:102165","uid":102165,"login":"Talksalot19","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-09T23:41:45.000-08:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-8.svg"},"rank":{"__ref":"Rank:rank:33"},"messagesCount":2,"kudosGivenCount":1,"kudosReceivedCount":2,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:xjbgt85279/user:102165"},"ModerationData:moderation_data:128349":{"__typename":"ModerationData","id":"moderation_data:128349","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128349":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:102165"},"id":"message:128349","revisionNum":1,"uid":128349,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128349"},"body":"
iTinkeralot wrote:
\t

There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

\t

It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

\t

BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

\t

I absolutely agree 100 percent with the problems and more importantly...thank you for suggesting a workable solution!  Most people just complain, that makes me feel so aggravated when they don't even ask for a viable solution.  I was always taught by all those \"thems\" B4 me,  don't waste your time just complaining,  find the solution to your problem. Or find the person who does. \"Knowledge is power\".

I appreciate so much your post. I hope They follow your advice!

 

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-09T23:56:05.000-08:00","lastPublishTime":"2022-11-09T23:56:05.000-08:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128349","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:27":{"__typename":"Rank","id":"rank:27","position":27,"name":"Bandwidth Buddy","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:177":{"__typename":"User","id":"user:177","uid":177,"login":"Cali_Cat","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-05-11T10:44:35.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/m_assets/avatars/default/avatar-10.svg"},"rank":{"__ref":"Rank:rank:27"},"messagesCount":483,"kudosGivenCount":12,"kudosReceivedCount":155,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":44,"entityType":"USER","eventPath":"community:xjbgt85279/user:177"},"ModerationData:moderation_data:128348":{"__typename":"ModerationData","id":"moderation_data:128348","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128348":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:177"},"id":"message:128348","revisionNum":1,"uid":128348,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128348"},"body":"
iTinkeralot wrote:
\t

There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

\t

It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

\t

BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

\t

IMHO, the router management features are the bare minimum across all TMO routers. I could care less if the configuration options are app versus web if the options don’t exist at all. I would gladly just take bridge mode so I never have to touch any options in the TMO routers so I can use my own mesh system which is optimized for my house and personal use cases.

I realize there are customers who don’t feel it’s justified to purchase another router when TMO is providing one, but I personally have zero expectations that TMO will ever add more options to their router configuration options versus what is available today. Hence, my opinion is the interface for these less-than-basic options be it app or website is a completely irrelevant debate until there are configuration options worth having this debate.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-08T08:50:32.000-08:00","lastPublishTime":"2022-11-08T08:50:32.000-08:00","metrics":{"__typename":"MessageMetrics","views":11},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128348","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:128347":{"__typename":"ModerationData","id":"moderation_data:128347","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128347":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:20683"},"id":"message:128347","revisionNum":1,"uid":128347,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128347"},"body":"

There are the users that are phone centric and willing to accept a compromise with a tiny screen and the inconvenience of having to constantly scroll about and fidget on a small device. It is an inferior experience which has the single goal from a corporate mindset. Lowest development cost at the lowest cost to maximize returns. It is all about the mindset of accounting. Support one single interface and force that experience upon the subscribers. A program manager is given limited funding and has to meet budget guidelines. That my friends is what it is all about.

It would be great if the gateways had an open source code base and T-Mobile would innovate by allowing a community based solution be developed. I think it is fair to say, Not everyone is using the Home Internet Service with just a phone and it is highly unlikely to even be necessary. Most users have 6-24 devices of various types on the local LAN. I know I do. Management of a router/modem with just a flakey mobile application is a very inferior experience. The mobile application barely functions on my iPhone 12 Pro with all its capabilities. Maybe if the mobile application was much more functional and did not force me to repeat 6-8 times attempting to authenticate just to use it I might, might mind you, give it a little more consideration. When the mobile application just freezes and hangs and I have to reboot my phone to recover, it just is annoying.  With the Nokia gateway and the browser I can get in and navigate about easily and have great visibility to the available options. 

BOTH avenues for access/support have their place somewhere. Forced adoption of one way makes me want to go another way. If you enjoy the mobile application great for you. Thanks but no thanks. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":2,"repliesCount":0,"postTime":"2022-11-08T05:30:18.000-08:00","lastPublishTime":"2022-11-08T05:30:18.000-08:00","metrics":{"__typename":"MessageMetrics","views":13},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128347","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:18":{"__typename":"Rank","id":"rank:18","position":18,"name":"Transmission Titan","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:153003":{"__typename":"User","id":"user:153003","uid":153003,"login":"syaoran","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-10-28T21:03:30.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/dS0xNTMwMDMtNTk4MGlCMTQ0MzZBOEY5NDU5MjRG"},"rank":{"__ref":"Rank:rank:18"},"messagesCount":6596,"kudosGivenCount":426,"kudosReceivedCount":970,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":742,"entityType":"USER","eventPath":"community:xjbgt85279/user:153003"},"ModerationData:moderation_data:128346":{"__typename":"ModerationData","id":"moderation_data:128346","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128346":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:153003"},"id":"message:128346","revisionNum":1,"uid":128346,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128346"},"body":"

Not everyone is using the Home Internet Service with PC’s and trying to run a browser window setup for the modem in that case would be a lot less user friendly.  The app is one platform for support instead of having to deal with people’s browsers, extensions, operating systems, etc.  Only having the app simplifies support and troubleshooting.  

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-08T01:35:44.000-08:00","lastPublishTime":"2022-11-08T01:35:44.000-08:00","metrics":{"__typename":"MessageMetrics","views":16},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128346","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:128345":{"__typename":"ModerationData","id":"moderation_data:128345","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128345":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:177"},"id":"message:128345","revisionNum":1,"uid":128345,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128345"},"body":"
saymyusername wrote:
\t

So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router.

\t

 

\t

This as opposed to simply connecting via browser from a closed network, as has been possible for 20+ years on most standard routers.

\t

The reason?  Think about it.  Any time you install an app on your phone you potentially allow any of the following:

\t

Access to your identity.  Your contacts.  Your messages, photos and other files.  your camera and microphone.  Your device id, call information, any accounts configured on your phone, log files, internet traffic, the list goes on and on.  Anything you can imagine your phone is capable of, and more importantly, things that even you CANNOT IMAGINE your phone is capable of.  Because the people who are CREATING the technology are 25 steps ahead of you.
\tAsk yourself what hidden permissions the app has on your phone...and if you are honest with yourself, the answer will be...YOU DON'T KNOW.  Because you can't review the app code, and even if you could, you couldn't understand it.
\tBut then here's the big one, and this is the kicker (keep this in mind when some $3-an-hour, script-reading, call center hack at Tmobile attempts to gaslight you by saying there's absolutely no concern or risks for you to install their app):  Once installed, you've given the app access to the ANY FUTURE CONTROLS tmobile (or whoever they might eventually sell out to) might wish to add.  Because going forward you will be constantly forced to do an ‘upgrade’, which enables who knows what.
\tAnd keep in mind that many (most?) major companies have been infiltrated at some level by implants from places like the chinese communist party, the WEF, and other nefarious organizations that intend you harm.

\t

Think about that when Tmobile (or any organization) forces you to install their app in order to perform basic functions that can traditionally be done (and often more easily) without an app.

\t

 

\t

So you don’t use any apps on your phone? What makes TMO app more likely to have malicious code/intent? 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-07T21:52:52.000-08:00","lastPublishTime":"2022-11-07T21:52:52.000-08:00","metrics":{"__typename":"MessageMetrics","views":12},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128345","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:16":{"__typename":"Rank","id":"rank:16","position":16,"name":"Router Royalty","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:2143":{"__typename":"User","id":"user:2143","uid":2143,"login":"gramps28","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2011-07-15T03:03:39.000-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.t-mobile.com/community/s/xjbgt85279/images/dS0yMTQzLTUwOTBpRTEwQkM0RjM5NEFGRDk5QQ"},"rank":{"__ref":"Rank:rank:16"},"messagesCount":10040,"kudosGivenCount":964,"kudosReceivedCount":1131,"kudosWeight":1,"ssoId":null,"followersCount":null,"solutionsCount":1068,"entityType":"USER","eventPath":"community:xjbgt85279/user:2143"},"ModerationData:moderation_data:128344":{"__typename":"ModerationData","id":"moderation_data:128344","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:128344":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:2143"},"id":"message:128344","revisionNum":1,"uid":128344,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:troubleshooting"},"parent":{"__ref":"ForumTopicMessage:message:128343"},"conversation":{"__ref":"Conversation:conversation:128343"},"subject":"Re: Why does Tmobile force customers to use phone app rather than browser?","moderationData":{"__ref":"ModerationData:moderation_data:128344"},"body":"

Maybe @iTinkeralot can help you if there's a work around.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"59","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-07T16:52:02.000-08:00","lastPublishTime":"2022-11-07T16:52:02.000-08:00","metrics":{"__typename":"MessageMetrics","views":19},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:home-business-internet/community:xjbgt85279board:troubleshooting/message:128343/message:128344","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:128343"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":true,"useNodeHoverCard":true,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1731716438000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1731716438000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1731716438000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1731716438000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1731716438000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1731716438000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1731716438000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1731716438000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolutionList-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolutionList-1731716438000","value":{"emptyDescription":"No has been message solutions yet"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1731716438000","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewInline-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewInline-1731716438000","value":{"bylineAuthor":"{bylineAuthor}","bylineBoard":"{bylineBoard}","anonymous":"Anonymous","place":"Place {bylineBoard}","gotoParent":"Go to parent {name}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Pager/PagerLoadMore-1731716438000","value":{"loadMore":"Show More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1731716438000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1731716438000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1731716438000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1731716438000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"postid":"178021","boardId":"troubleshooting","messageSubject":"why-does-tmobile-force-customers-to-use-phone-app-rather-than-browser","messageId":"128343"},"buildId":"OKtI0OLKuXmERTJKBVqYX","assetPrefix":"https://www.t-mobile.com/community","runtimeConfig":{"assetPrefix":"https://www.t-mobile.com/community","buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"tmobileusa","openTelemetryServiceVersion":"24.11.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/community/FooterWidget/FooterWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","./components/community/KhorosLogo/KhorosLogo.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/List/ListGroup/ListGroup.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx"],"appGip":true,"scriptLoader":[]}