TV & Home Internet
Ask about TVision & Home Internet
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When can I JUST use TM internet modem as ONLY a modem, in BRIDGE mode, with NO NAT, NO firewall, and frankly NO Wifi.
PLEASE let me know when can get a PLAIN modem from T-Mobile, or BUY my own modem, or SET their modem up to DUPLICATE the functionality of Spectrum. I can’t and won’t change, until and unless I can get that kind of service. Frankly, I am shocked that TM didn’t spec that into their design. Instead, based on about a 20 minute search, that is IMPOSSIBLE today… and here are just a few of the problems that will prevent me from even considering TM:There’s NO bridge mode --- This means I CAN NEVER treat TM device like my Spectrum cable modem, and treat it JUST like a modem. Since I can’t treat it as just another modem, I have to REDO and RETHINK, and REDESIGN my whole network, to adopt to their design -- This is NOT going to happen! No Bridge means that I’m limited to whatever they designed into their modem, to provide services like DHCP, NAT, port forwarding, DNS, ETC. Since their software UI is the only way I can provide services I depend on, then unless they perfected their software, t
I’m having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I’ve had T-Mobile 5g home internet for almost a month now, and the short version is that every so often the gateway drops the network. When I say “drop the network,” I mean to say it throws everything off of the Wifi that it’s broadcasting, and anything plugged in via ethernet says “no network found. (To elaborate this point, cell phones switch to cellular data because wifi is gone for them, and computers hardwired into the gateway think that they are no longer plugged into anything.) Turning off the gateway and turning it back on resolves the issue, but doesn’t prevent it from happening again. Whatever is happening doesn’t seem to affect our connection speed/strength when the gateway IS providing signal to devices in the home, but due to the nature of our work, we need a connection that won’t just disconnect randomly. To address this, T-mobile has so far run a
Now into my second month of 5G Internet service. By day, it’s a charm. By night, not good.I am in an urban location. The rep at the T-Mobile store said I am between two 5G towers. My phone almost always shows 5G-UC Here are speeds over the last 24 hours, from over 0.5Gbps to as low as 7Mbps on the evening within 5 feet of my gateway (and sometimes slower by my TV about 20 feet from a new Netgear Orbi mesh satelliteThe signal strength on my gateway keeps changing between 2 and 3 bars but I can’t correlate that with Speedtest app results.)These results are not related to my wifi. I get confirmation by connecting my 5G phone to Tmobile over cellular.The slow speeds in the evening lead to frequent pauses and time-out indicators on my streaming TV (whether on a Roku stick or an Apple TV device,Is this all just node overload in the evening due to more home computers and streaming TVs overloading the system? Is there anything different I should be doing? (This question is related to a previo
I just got the home internet and it has a great signal, fast speeds. Its great my problem is it wont connect to the chamberlain garage door opener. After lots of troubleshooting the manufacturer told me to request that port 53-883 is open. When I called they said there is no option to open a port. Any suggestions? Thank you
I installed the TMobile 5G home internet and it works pretty good. I’m in rural PA and only get poor reception for TMobile. Does anyone know if the LAN interface is bridged to the WIFI interface? It seems that my Wifi devices cannot see the devices on the LAN interface.There are literally no settings in the device that I can control. As soon as I got this thing I wanted to put it on a designated subnet but that seems impossible. Seems that 192.168.12.x is hardcoded. I got around the subnet issue but now I need to bridge the lan and wifi interfaces. It seems almost as if the wifi interfaces are firewalled against the the lan interfaces.Thanks,David
I’m getting this prompt when trying to access the system settings on my router:The problem here is that I do not have a Username. I sign in with my email. Where is my username? How do I make one? It’s unclear and that fact Tmobile doesn’t have a support chat system is baffling. This is 2022, not the dark ages.
I have an eero mesh for the house connected to a Spectrum modem. I got the TMO gateway (Arkadyn model) but the TMO app has nothing for advanced configuration.Is there a secret way to turn off WiFi in the TMO box? I see lots of posts about setting up a double NAT but no details at all. Similarly, no config for pass through/bridge or Access Point?Is there another app to configure this model? Just swapping the Spectrum modem with the TMO gateway shows No Internet on my eero router. Possibly power cycling the eero will get it to hook up as a simple modem?
I canceled my internet service due to having no connection but was not given any instructions on what to do with Gateway Device. Recently got a bill for $370 for a no-return on the Gateway device. I have tried multiple times to call in but get put on hold for hours and no one ever answers. How do I go about getting a return label?
Where can I submit the invoice for performing t-mobile work everyday?Each day, sometimes more than once, I have to reset the gateway to restart my home internet. So, since I'm performing your work to maintain the service I pay for it is only fair I share in what you're paid. So if you'll let me know where and how I'll send you the invoice for each day of the last 2 weeks.
I just got the home wifi router and tried to connect my phone to it. It connected but would not let me access the internet. Same with my Playstation. We tried restarting a couple times and it didnt affect it. The router itself has a connection, though its not strong. What do I do?
I recently signed up for T-Mobile internet, and I am VERY disappointed that I could not even forward NAT traffic to my home security system. I saw that this was discussed 7 months ago in a previous thread, and hope the developers will notice this. The speed is great, and the same as was advertised in the chat.I would like this issue to be resolved so that I don’t need to continue with Optimum (Morris Broadband).
Hi all,I ordered the 5G M2000 as soon as possible because I was fed up with super slow internet here in rural Florida. Upstairs the unit locked onto 5G and gave me 137+Mbps (yes!) and downstairs, it dropped to 9 Mbps, a problem to be remedied with a repeater. HOWEVER, no matter what I tried with port forwarding, I could not reach my cameras from the outside. This was not a problem with my current ISP and no problem with any installations I’ve done in the past. I’ll give it another try in a few months, but for now, I’m sticking with my current ISP.
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