I am really torn about this post. On one hand so far the service has been fantastic for about 90% of the task I ask it to do. But that last 10% is the stuff that I care about and use the most, which is gameing and live streaming and both are pretty much a complete failure. If you want to play in any online more at all you’re going to be for a big letdown. At the very least you can expect some decent latency issues at time and in some games you’re not even going to be able to connect at all period. From everything I’ve read here and other forums this seems like the norm. I don’t even know how T-Mobile could not see this as an catastropic issue and likely deal-breaker for many potentail customer. Over 164 million adults in the United States play video games. Of that number most research puts online gamers at around 50%+ of that group, so around 80+ million people. Let that sink in. With T-Mobiles current lack on gaming support that is 80+ million potential customers lost right off the bat. Add in the almost complete lack of phone support (unless you’re willing to spend hours on hold just to get someone that most likely has no idea how to support this service), things are not looking great.
As must as I despise and loath Cox cable in my area and the idea of paying twice the price for the same speed, if T-Mobile doesn’t figure out their gaming issues real fast I have a sinking feeling that many new customers and potential ones will be going elsewhere, myself included.