I have had my gateway since September 12th, and have had little to no connectivity since then. When I’ve had connectivity, it averages 12mbps, which is not high speed anything. They talked me through setting up a 2.4 and 5g SSID I believe it’s called and that worked intermittently for about a week more or less. It went out totally today and they are sending a new gateway. I was told the tower near me is undergoing maintenance, and I’ve been told this since my service ‘started’.
I went to the home page to check if I had TMOBILE service at my address, and low and behold it says no, yet they told me I did.
Is anyone honest anymore??????