Greetings,
I am disappointed that I am not able to select my own DNS provider(s) for this service. My previous service allowed me to configure two different providers for redundancy purposes. Also, if you like to use services like OpenDNS to protect your family, you don’t get the option now.
Are there any plans to allow T-Mobile customers to select their own DNS?
These are reasonably locked down I doubt that’s going to change anytime soon.
If this is your only issue just change in on your laptop put as many DNS providers you want 2 3 4 10 whatever just set it and done.
This is not a good solution for a home with many devices connected to the gateway. Most Internet Service Providers allow their customers to manage their home gateway/modem devices and configure their own DNS and other settings.
I have a large home the can will not even cover it so I have my router/gateway plugged into the can that DNS can be changed for the whole home problem solved.
They are not going to change this soon so if you cannot think of an alt there are no other options.
I am happy as is $50 for unlimited with no data cap see my speeds attached. I can work around some of the limitations for the price and speed.
Yea over ¾ of a Gigabit down i'm happy to work with a few limitations.
My small home does not require the complexity and expense of a second router. I am hoping T-Mobile will allow custom DNS settings in the future.
It is not reasonable that these settings are locked down. Like many other ISP’s, T-Mobile almost certainly sells data (about us) collected from DNS queries. Open these settings and charge me more for the lost revenue from selling my data.
Furthermore, their DNS resolution service is surprisingly bad. We’ve only had their 5G internet for a few days, and we’ve already found several websites whose domain names simply will not resolve on their network.
It is not reasonable to essentially force me to use their modem as my firewall. We have a good number of internet connected devices via HomeKit. With our previous router, those devices were automatically segregated from the rest of the network.
Now the only way I can do that is to have double-NAT set up, which causes substantial latency and throughput bottlenecks. Their modem needs a bridge mode.
Unfortunately NAT level is virtually irrelevant with this service, as you are effectively dealing with the same core impact on the other side of their modem.
Their XLAT464/CGNAT/Tunnel crud just breaks a lot of things in general.
I agree! It is not reasonable that DNS is locked down! At worse, it’s a security liability for DNS leaks to maleficent actors. At best, it is an invasion of privacy by T-Mobile.
Recently I notice my internet connections were on/off constantly. It looks like a DNS related issue.
Since I cannot change the DNS resolver in the gateway itself, I tried to change it (1.1.1.1) in my router which is connected to the gateway. So far, it looks like fix the issue.
You know I have had issues with trying to play online games like rocket league on Xbox and I have really high ping for no reason I even tried hooking up a router instead now it shows double NAT witch is not good for gaming I just wish independence where I live would have google FI internet we had Xfinity and they charged to much and if u went over your limit they changed 10 dollars extra I like the 50 a month and it’s added to my phone bill but they really need to fix some of the problems
Where can I change my primary and secondary DNS providers on the T-Mobile Home Internet Gateway?
You can add your own router and enable DHCP if you want to change DNS services. Most newer routers have this feature, but check to make sure. I use an Asus ZenWifi mesh and have my DNS pointed to the Google public DNS servers.
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
At present, no, there is no way to change DNS via app or web interface in the TMO gateway routers.
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
At present, no, there is no way to change DNS via app or web interface in the TMO gateway routers.
Wow! That is like a standard option on all routers and internet gateways since the early 90’s … I am curious why Tmobile choose not include this option so that consumers have the ability use the DNS of their own choosing on the Tmobile Internet Gateway? Seems like a fairly obvious miss from a product perspective … VERY odd wouldn’t you agree?
Yes, but Tmobile Internet Gateway does not have the option to change your DNS? Did I understand that correctly Cali Cat?
At present, no, there is no way to change DNS via app or web interface in the TMO gateway routers.
Wow! That is like a standard option on all routers and internet gateways since the early 90’s … I am curious why Tmobile choose not include this option so that consumers have the ability use the DNS of their own choosing on the Tmobile Internet Gateway? Seems like a fairly obvious miss from a product perspective … VERY odd wouldn’t you agree?
Yes and no. Yes, for the fact there are no basic router options in the current firmware. No in that I personally don’t want to use my internet provider’s gateway as my router since I want the flexibility to change providers as often as I see fit without have to go through setup every time. In fact most 3rd party routers these days allow you to export your settings so you can upgrade to a new model and import those settings in one step.
Personally, I wish TMO would just add the following which can only be done on their gateway:
If I think even more extreme, I would rather TMO offer a gateway with no router so the hardware can come with better antennae and possibly weather proofing that allows the gateway to be mounted outside. In short - TMO should focus on cell reception and bandwidth instead of router features.
Ok. I think we and most of us on some of these ‘DNS threads’ may disagree with you on the importance of standard DNS and consumer grade router functions as the rest of the industry delivers on their hardware. Just wonder why TMO product made such a big miss - Your not a TMO Product Manager are you?
Ok. I think we and most of us on some of these ‘DNS threads’ may disagree with you on the importance of standard DNS and consumer grade router functions as the rest of the industry delivers on their hardware. Just wonder why TMO product made such a big miss - Your not a TMO Product Manager are you?
No I am not. I never said selecting your own DNS provider is not important. I am giving you a personal opinion of you are better off getting a separate router because all 3rd party routers support this DNS feature. I am using my preferred DNS instead of TMO default as I am typing this. I just manage it on my mesh router instead of the TMO gateway/router.
If you are also saying that most people use their servicer provider routers for home networking, then who is buying the millions of 3rd party wifi routers each month?
I realize that a 3rd party router adds a one time cost to your networking so that is something everyone needs to decide on.
Thank you. Most of us expect standard feature set with consumer grade equipment ... and as customers we I feel we all do expect this. My honest opinion … Suggesting or considering customers to go out and pick-up networking equipment, because of the lack of standard networking features, is not a great customer experience. I believe most of us are wanting to eliminate the tyranny of the boxes as much as possible. Personally, I don’t want my living-room, or any of my rooms for that matter, looking like a corporate LAN switching room with networking gear, boxes, cables, and blinky lights everwhere. But I thank you and respect your opinion. TMO can for sure do better when it comes to this and I expect they will. Thank you again.
+1! Allow the paying customer to set the DNS of choice!
Comcast sucks. I’m happy with faster and reasonably priced internet (there is a tower within shooting distance of my front door, YMMV).
I want to use Cloudflare DNS with the free family filters (malware and porn). My workaround is to use my old AC (Wi-Fi 5) router with the DNS settings, plugged into the gateway
The gateway SSID is hidden, and has a password I don’t know. (Just like the router).
I was going to decommission the router, but this works.
Oh and TMobile doesn’t offer the content guard for home.
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