I am trying to apply for the Emergency Broadband Benefit on the Home Internet service. I am not able to access my online account via https://www.t-mobile.com/account/. I have been told by customer service that it will be a couple of weeks before they will have account access repaired. All of the options to apply for the program lead me back to account login (which I cannot do). Is there another way to complete the application? I have already been approved through the Federal program via https://getemergencybroadband.org/. I just need to get it applied to my T-Mobile account.
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