Hello, My home gateway is greatly slowing down in the evening. This is something completely new.
I’m talking around 2.5mbps down.
Only one device(tv) streaming at the time.
I have tried calling 844-275-9310 a couple of times at different times of the day and stay on hold for over an hour with no success talking to anyone. Is there another number that I can try or is this the only option?
Any ideas what I can do to improve this problem?
Any ideas would be appreciated.
Best answer by dwl25
Thanks for the reply. I got a new gateway from T mobile and it has seemed to help some. I too will try to push the LTE button on the front and see if that helps anything. Rebooting the gateway has also helped on occasion.
Hopefully the rollout of 5g home internet will improve the situation.
Good luck and keep me posted as to how you make out.