I’ve had the T-Mobile Home Internet Gateway for almost a month and most of the time it’s really slow. We get 5 Mbps down and 0.15 Mbps up from Frontier, so when I got 20 Mbps down and 20-30 Mbps I was thrilled. Then the cars and buses came.
Sometimes during the day it can’t even connect to the speed test page, but usually it’s 2-3 Mbps. It’s getting slow at night now, tonight it’s 2.61 down and 0.49 up. I didn’t think anything could be slower than Frontier but this thing is.
I live in a really small town in Arizona. We have one 5G cell tower and we sit on US93 and Pierce Ferry Rd the road to the Grand Canyon West. One million cars and tour buses go down Pierce Ferry Rd every year. Why can’t T-Mobile figure out we only have 2000 people here, but thousands a day go by using their phones. Do the math ten 40 passenger buses with 30 cars between each and everybody taking and sending videos. If you drive here drive carefully. We have one ambulance that covers 2000 sm’s and in April we had 28 accidents and 23 fatalities from Hoover Dam to the Grand Canyon West.
On second speed tests tonight the speeds were so slow it couldn’t connect to the test page…
Any way to actually talk to someone at T-Mobile?