I can connect to my wifi but it says no data connection. There was a critical alert on the gateway that said pdn ip connection failure. I called tech support last night. After over an hour on the phone we got it working. It didn't last long. Shortly after getting off the phone it was doing it again. We factory reset it a couple times, completely unplugged, waited a minute then plugging it back in. Everytime I try to setup the connection in the internet app it gets all the way to configuring network then it says it can't be done automatically and I have to start over.
Login to the community
Social LoginLogin with T-mobile ID
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.