Question

How do I respond to a message that I receive on the internet gateway

  • 14 June 2022
  • 6 replies
  • 477 views

Userlevel 1
Badge +1

How do I respond to a message that appears on the Internet gateway screen that is looking for a response?


6 replies

Userlevel 5
Badge +5

Per TMO gateway manual the, messages are only to notify of service disruptions so read only. If you are getting texts that require a response, not sure if those are actually coming from TMO so I would call them to make sure.

Userlevel 1
Badge +1

It was a request from T-Mobile to rate a customer service call I had just made

Userlevel 5
Badge +5

It was a request from T-Mobile to rate a customer service call I had just made

LOL

I’m receiving messages that my account is under review and that I’m made withdrawal using epay from America first credit union. Is this spam?

Userlevel 5
Badge +5

I’m receiving messages that my account is under review and that I’m made withdrawal using epay from America first credit union. Is this spam?

Yes. I assume you are not using your TMO router’s phone number as your contact number for your bank accounts.

No I am not using my router number for anything. But I was recently hit by scammers so it concerned me, since that I gave everything locked down and constantly checking my credit report 

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