TV & Home Internet
Ask about TVision & Home Internet
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I see other users posting pictures of the admin console for the Arcadyan internet gateway. But it doesn’t show up on mine. All I get is the home “status” page; no option to log in to admin console, no option to modify wifi settings, etc (see screenshot). I’ve tried doing a factory reset and went through the setup process a second time - still no change. What is going on here? Why can’t I get an admin console for this device?
There is a lot of internet outages since this morning. My zip code is FL 34238. That seems due from a poor 5G signal. Usually, since many months, there is a 3 bars signal but today a max of 2 bars. This is a true nightmare: no internet, no email, no bank access, no TV.Please URGENTLY FIX THAT!Thanks
So after the recent update it seems like anytime I connect to a Sprint tower (that I having been using for months. B26 and B25).I don't get this error if I connect to a tower much further away from my house (that's a T-Mobile tower) no problem, no errors, other than of course terrible speeds because of poor signal.Just wondering if this is a known issue?One thing to add is my cell phone connects to the sprint tower no problem, so it seems like a issue for just TMHI / "trashcan".
Now I only had this for a few days I think it’s worth 50/mo considering speeds are a coin flip, but I mainly got this to Hopefully Improve stream quality to twitch and stuff. The 100+mbps download is amazing though inconsistent which right now is fine. I don’t like not having at least 10MbPS up! Speed test for download goes up and down I’d say i average about 100 mbps realistically (Min so far 15 mbps max so far 200 mbps). I once had a spot where I got 13 MbPS upload I got happy just to retest and see it went down to 6… badum tsss! Do I need to test every inch of my house to find out that my hopes and dreams are crushed?
All the T Mobile pages show a web GUI with “WiFi Networks” where you can (supposedly) set a combined SSID for both bands, OR, set different SSIDs for each band. My web GUI doesn’t, nor the T Mobile Internet app…Luckily for my home automation devices, everything is connecting via 2.4GHz. Everything. Even the 5GHz enabled devices.Is the ability to set this considered “advanced settings” that “aren’t included with this web GUI release”?
NV Enegybprovides customers with a wifi thermostat. When I switched to T Mobile home internet I lost connectivity. NV Energy believes it is because T Mobile is a hot spot and not hardvwired internet. In the reset instructions the thermostat does show up in my list of wifi options and does connect, but never prompts me for wifi password. Note:. I have wifi lights that also uses 2.4, and was promoted to enter a password, and they work. Any suggestions
I currently have Asus GT-Ax11000 wifi router with 2 Asus Zen Wifi mesh nodes connected to a cable modem. I’ve set up the T-Mobile home network unit and it gets decent speeds 250-270 Mbps. Can I unplug my Asus router’s ethernet cable from the cable modem and plug into the T-Mobile unit and reset the system? Or do I need to reconfigure the Asus mesh system? Can the T-mobile wifi be turned off and simply feed from the ethernet port?
I just got my 5g Home Internet Gateway. I’ve found the best possible place to put the gateway (second floor near a window) where it indicated it has “very good internet” but I’m only getting 2-17mbps. On a good day I’ll get 20mbps for a little bit but it inevitably drops back down. However, it’s not strong enough to do any kind of gaming :( When I call customer support, they tell me the same thing, like off of a script. My tower is updating or just updated and allow three days. I’ve called twice now. How can I just keep waiting three more days? My “assigned T-Mobile expert” will not email me back (Thanks Ashely Delwin for your wonderful support!). I feel like they are giving me the runaround. Maybe prolonging the time I have it to boost their sales numbers? The question is, if my internet is this bad right now...will it really get any better? Or should I cut my losses. Is there a booster I can buy and attach to it that might help? I have very limited service options where I am in NC
My background is in software engineering and I’m currently studying network security.I would like to have access to advanced features on the Internet Gateway such as DHCP, NAT, Port Forwarding, DMZ, etc.I usually have to assign a static IP address to my printer to get it to work, among other things.How do I access the advanced features of the gateway?
Initially I received good speeds of up to 200 megabits with my home internet on the primary signal. Unfortunately, as soon as I started getting better 5G signals my speed dropped like a rock. As soon as the secondary/5G signal becomes stronger than the primary/4G signal I get around 15 megabits with many more latency and connection reliability issues.For some reason, upload speeds are faster than download when I connect to 5G. The bandwidth drop is immediate and consistent whenever the 5G signal becomes stronger than 4G. This is accompanied by problems with streaming videos. If the 4G becomes stronger than bandwidth is faster again until 5G becomes stronger and so on.When I called T-Mobile they said that the issue is due to “modernization” updates they are making that will soon clear up but I’ve already had the issue for over a month so that just feels like a brush off.Does anyone else have this issue? I’m tempted to open up the router and disconnect the 5G antenna. Moving the router d
Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the device gets turned off and back on. In rare cases it might work itself out within a matter of hours, for example if I am not home to reboot it. It has been like this the entire time I’ve had it, and it causes parts of my security system not to work, as well as stops my crypto mining that my PC does when I’m not using it, therefore actively costing me money when I’m not home to babysit the gateway (eg, at work).I really, really want to stick with T-Mo but I’ll have to sign up with the local cable monopoly if uptime is this bad.
I was thinking of ordering the new T-Mobile high-speed gateway with T-Mobile home Internet service. However, I am hearing many complaints about Xbox party chat not working due to UpNP issues. Most of these posts that I have been reading on this issue are six months old or older. But many people keep saying that there’s going to be a “firmware update“ that fixes this. Can anyone confirm if this has happened or not? I would be more than willing to sign up for T-Mobile home Internet service. But if Xbox party chat is not workable with this service, that’s a dealbreaker for me. I just need a solid confirmation. Anyone? …I’m also hearing issues with NAT issues causing gaming issues on Xbox.
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