TV & Home Internet
Ask about TVision & Home Internet
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Does anyone have first hand experience setting up a “Bridge Mode” on the Silver Tower? If so can you explain who to do it. What the proper changes are to be made? Thank you. Just plugging a patch cord from your Gateway to to a wireless mesh like Net-Gear Orbi 6 is not a bridge mode.
Been having issues trying to play Iron Banner in Destiny 2. Lagging my CHEEKS OFF. Players literally Teleporting & Skipping on my screen. Honestly this is bullshit i play $60 just to have issues like this all day long or every week an I’m not even a MILE away from the tower. I shouldn't even be lagging as socks off. Fix you’re shit T-Mobile. Sometimes i blame the De-Prioritization that been set on the ISP. Also having issues this this as well. Is lovely too. Getting kicked due to latency issues an I'm literally 40ms from Seattle.
I’ve had the service for over 6 months now and have been very happy with it. My journey has not been the smoothest but it was worth it. Recently I found a sweet spot in my house that gives me around 400 Mbps so I’m happy. When I found that sweet spot, however, it affected the wi-fi coverage in my home because I’ve not been using the Wi-Fi built-in to the modem. I have been using an external router for that. I had to do some re-arranging and get a long ethernet cable to better position my router.While I was waiting to get the longer cable, I ended up turning the wi-fi on the modem on and using it in conjunction with my router. I put my router in access point mode as well so I was only relying on the DHCP and NAT from the modem. In the past, this usually ended with the modem flaking out and needing to be rebooted. Much to my surprise, this did not happen. I got my longer cable and re-positioned my router but still have it in access point mode and am just using it to boost the si
I’m testing home internet, and only have two devices on it right now. I’m only getting two bars, but from what I’m reading that shouldn’t necessarily cause issues. It seems as if, after a bit of time not on my phone, that loading web pages can take forever. Or that going to Twitter will load the tweets, but no images or videos. There are times where I’ll run Speedtest and get a “no server found error” and times I’ll get 30-50 download. Inconstancy is the hardest thing to track down! Appreciate any tips or next steps!
I was going to post my comment here: But comments are closed on that one, so I’m starting a new thread. I’m having exactly the same issue described in the link above. In short, after weeks of calling, each time promised a call back from an expert that never came (waiting on one right now), my LineLink home phone line will not connect. I was told the same thing mentioned in the link above, that the 5G nokia router is not compatible with the LineLink device. However, I’ve also been told several other things from different T-Mobile reps:Billing department says it should work fine… they forward me to tech support. LineLink tech support checked my sim card, device status lights, and said it should be working fine… forwarded me to the home internet tech support. Home internet tech support first didn’t understand the problem. They first said there was a tower upgrade in the area causing problems, which doesn’t make sense because I’m getting internet just fine, only LineLink doesn’t work.
Just installed the LTE Home Internet yesterday and worked great out of the box after setup, called AT&T and cancelled the internet service right away. Now today my internet speeds are way down. Is there something I’m missing? Is there a way to reliably test the internet Up/Down speeds? Signal thing says very good with four bars. Would like my speed to be back up again. Side note, we are a large family with easily 15-20 devices that would connect to the router.
Just curious to know what is the purpose of having battery in T Mobile Home Internet Gateway NOK G21. When it is operating on battery, I did not see Wi-Fi available. While exploring happened to see below note in user guide. NOTEIn the case of total power outage/emergency, the battery provides up to eight hours of power. During battery operation, neither Wi-Fi nor Ethernet connections are supported.
I have the Nokia High-Speed Gateway (the silver trash can). I can’t find a way in the web interface or the iOS app to monitor which IP address(es) on my LAN is using the most bandwidth. I’d like to know if one of the connected devices is putting a heavy load on the system. Does anyone know of a way to find this information?
I ordered my service on 10/08 and I created my T-mobile account on 10/11. T-mobile started my auto pay from 09/12 to 10/11. My equipment came couple of days back 10/20 and I didn’t started my service yet but T-mobile billing dept. saying I need to pay from 10/12 to 11/11 even though you didn’t start your gateway yet. Ridiculous Billing .
3 days in a row now my 5g home internet is going down for a little while leaving me to have to reset the device. My wife and I are working from home so this is becoming annoying. I hope this is just an issue being resolved or perhaps an upgrade. Don’t want to have to go back to my old slow internet.
I’ve had T-Mobile service for 3 years, and 6 months ago also got the T-Mobile home internet service. Everything was good for the first few months, but now my data service is horrible. Often times video freezes up, and speed tests show only about 1MB, and sometimes won’t even connect. I reported the problem a week ago, and it is supposedly referred to engineering. This needs to be fixed now, or T-Mobile will be losing a previously happy customer. This problem is affecting both the home internet device and the phones as well. Can’t get on the internet on either, or it is very slow. Very frustrating.
I only received my home internet service yesterday, but am actually extremely happy with it. Fantastic down speeds and house coverage. However, I’ve found the box.com site blocked. Anyone else have the same issue? If I VPN it’s fine. I’m wondering how many other random sites might not work as I explore further. Is this a known issue with the service. I did contact T-Mobile support, but didn’t seem to get anywhere other than general troubleshooting. As far as I can see, the site must be blocked by T-Mobile.
There is a video on youtube that shows the 5g gateway taken apart. This shows that there are four 5G antennas located around the gateway pointing in different directions.When we talk about moving the gateway and turning it towards the tower to get the best signal, what exactly are we pointing towards the tower?When I first got the gateway and spoke to T-Mobile support, they said the tower was directly east and to point the T-Mobile logo in that direction. Now I’m wondering why the T-mobile logo should be pointed in that direction if there four antennas around the unit.
I’m getting 400 to 560+ on my downloads through ethernet or wifi connection, but when connected to my wifi 6 extender or other router in the back of my home it drops to 80 on the downloads?If I disconnect the router and plug directly in to the ethernet cable it gets the same download speeds 400 to 500+And yes both are Gigabyte speed devices.
I have no other choice, I live in a basement with no windows, my question will be:¿Is there an extra device I can hook up outside the house and run a very long cable to be able to have better connection? I can’t move to a 2nd floor like recommended, I have no windows and Verizon Fios is very expensive for me…
I tried to change SSID Name from default TMOBILE-XXXX to my old one on my T-Mobile gateway. It worked for 2.4GHz network. But it didn’t work for 5GHz network.The SSID name is changed to new name for 5GHz network in http://192.168.12.1/ web under Network/Wi-Fi Networks/5GHz section. But from my computer or phone WIFI, the original SSID name TMOBILE-XXXX still shows up and can be connected. Tried to reboot gateway and it did not help either.Any idea how to fix this annoying issue?
I am glad I did not depend on this community forum for my decision to try T mobile home internet. I live in a suburb of Cincinnati and have been using T mobile for 6 weeks now. The first gateway picked up 3 bars signal strength but would not stay connected. T mobile concluded the gateway was defective and promptly sent a replacement gateway which I use with a Netgear Nighthawk router (30 connected devices). I am using a small USB powered fan to keep the gateway cool. I have consistently had download speeds between 200 and 300 mbps with a rare drop to around 100. Spectrum was 200 max. Upload speeds range from 10 to 30. Spectrum was 10 max. The gateway is sensitive. Rotating the cylinder about 30 degrees increased download speed by 50 mbps. Only one internet drop for about 5 minutes late one night which was traced to work on the nearby cell tower.
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