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iTinkeralotPillar

posted in TV & Home Internet

RE: Router web-gui Authentication with admin & saving to browser (bug)

RE: Router web-gui Authentication with admin & saving to browser (bug)Software version: 1.2103.00.0338Browsers: Safari, Firefox, Chrome, Vivaldi, Edge, FiredragonOS Tested: MacOS 11.6.3 Big Sur - Windows 10 (current updates) - LinuxNOTE: The nature of this behavior ONLY presents when one saves the admin authentication information in the browser. If the admin account authentication information is NOT saved to the browser this behavior is not seen. I have not seen other reports of this behavior but it only very recently surfaced for me due to the need to make a couple of changes. I previously had NO issue with the saved information and the one obvious factor that stands out to me is the newer 0338 code in the router.First encountered with Safari on MacOS 11.6.3 & Firefox with 1.2103.00.0338Characteristics: If the admin user credentials are saved in either of these two browsers there will be a prompt that presents to save updated authentication each time the authenticated “admin”

9 months ago

latte50First activity

posted in TV & Home Internet

5G speeds on wifi, but 4g speeds on ethernet

Hi,Got t mobile home 5g about 2 weeks ago. During the first week, speeds were fantastic, 650 down 40 up, on band n41. After that first week, the router rebooted itself on its own and when it came back I had a new ip, but the speed was still the same. I was curious as to if you get assigned a new ip every time you reboot, so I did it again and confirmed you do get a new ip. This time when I checked the speed after rebooting it manually, I dropped to 150 down 30 up (band b66). Tried rebooting it a few times and couldn’t get back on the good speed band (probably due to the location but I cba to move it around). Keep in mind this is all being done on my computer that’s connected with ethernet.The weird part is, when I connect up to the router via my phone’s wifi, I’m still getting 650 down and 40 up. It’s literally just the ethernet that drops the speed and uses the b66 band while my phone still is using the n41, which makes very little sense to me since they are both connected to the same

9 months ago

David13517First activity

asked in TV & Home Internet

Press 4 to access the mailbox options -- need read them because I can not listen them?

press 4 from T-Mobile voicemail main menu to reach the mailbox options. I can not understand the voice instructions under each of the mailbox options because English is not my mother language and I feel the voice oral instructions are too fast for me to listen to. I need read them.

9 months ago

djkFirst activity

asked in TV & Home Internet

Maintaining battery life in T-Mobile Hotspot

Does anyone have advice on charging the T-Mobile Hotspot to lengthen battery life? I don’t think to check the little box as often as I probably should for status on charging or battery usage. Is there a number of hours it should be plugged in versus unplugged? Any tips or advice would be appreciated.

9 months ago

David13517First activity

asked in TV & Home Internet

How to check T-Mobile voicemail on Windows 11 but I am not a T-Mobile customer?

I am a customer with Liberty Wireless who rent T-Mobile network and use T-Mobile voicemail system so that my voicemail is T-Mobile voicemail. Since I am not a customer for T-Mobile, I do not have a sign in T-Mobile account to check voicemail there. How I can check my T-Mobile voicemail on my Windows 11?

9 months ago

Tank42First activity

asked in TV & Home Internet

Devices only see 5GHZ router - Need to see 2,4ghz also

All my devices only see my 5ghz T-Mobile gateway. I’d like to add smart bulbs that require 2.4ghz. Solution?

9 months ago

EdwinSMFirst activity

asked in TV & Home Internet

16 year old

I’m 16 and was hoping to get tmhi but I see you need credit is there anyway for me to get the service?

9 months ago

RussTFirst activity

asked in TV & Home Internet

I have two gateways, mobile app only can show first one. how to have both on one app??

I have two gateways, but my mobile app only can show first one. how to have both on one app??

9 months ago

reliabilityismymidnameSpeaker

asked in TV & Home Internet

My Gateway is showing 0% battery

My Nokia gateway is showing 0% battery and it’s been showing it for several days now. It had been fluctuating from the single-digits up to mid-80, but now it’s all the way down to zero. I know that the battery doesn’t have that much of an impact on the gateway’s operation, but i am wondering if it’s a symptom of a larger issue, and whether my unit needs to be replaced. To be clear, the unit works OK without any apparent issues so far; just the annoying 0% battery level in the display.I am using a small power strip to power it and that has another device (a Google Mini) attached to it. Could it be the cause of this issue?Nokia gateway, hardware version 3TG00739AABA, firmware version 1.2103.00.0338

9 months ago

MrBalzackRookie

asked in TV & Home Internet

Disconnect

Has anyone noticed the 5g and 4lte service sucks more in 2022 than in 2021? I spend more time trying to stay connected than actually enjoying their expensive crap service.

9 months ago

extremetmHelper Level 1

posted in TV & Home Internet

Torrent download speed is terrible

Legal torrents of course like Linux stuff. Ever since getting the silver can, torrent download speed is very sporadic and very slow. 2 Mbps is about as fast as I can get with it usually averaging about 650 Kbps. Sometimes it just starts slowing down for no reason to maybe 10 Kbps. Really strange. Regular Internet speed is around 160 Mbps and that’s on a Google mesh.I’m currently using qBittorrent with UTP only and some other tweaks. Couldn’t get Bittorent to go faster than 200 Kbps. Anyone found a solution to this?

9 months ago

Hannah0227First activity

asked in TV & Home Internet

home internet won't connect to any devices

We’ve had the home internet for almost a year, with no issues. We did have to get a new router a few months ago. It’s all worked fine, but a few days ago it stopped working. We called customer service, went through the whole deal with resetting. The router has bars, the devices I’m trying to connect to have “excellent signal”. It just won’t connect to anything anymore. Maybe 3 hours out of the day total it will stay connected to the tv. 10-20 mins at a time…then it just drops off. And won’t work for another few hours, despite everything I have tried. 3 different phones, 2 different tvs, an Alexa. Won’t connect to any of them. Have always had amazing speed. Do I need a new device? Is there anything I can do? Are these overheating symptoms? I know absolutely nothing about internet or electronics in general. Customer service doesn’t know how to fix this at all. I’ve scoured google, and the discussions here and I have no answers.

9 months ago

JenellFirst activity

asked in TV & Home Internet

do all the techs hang up on you when they cant fix the problem?

It seems that when the techs can’t solve your problem they hang up on you. Anyone else have this problem? It’s happened several times.

9 months ago

mrmetFirst activity

asked in TV & Home Internet

Accessing Nokia Gateway Home Internet GUI Interface

I’m trying to view which device is on which band (2.4 or 5 GHZ). While I can access the web GUI, when I drill down to a specific frequency the GUI requests login and password. I am entering the login and password from the label on the bottom of the gateway, to no avail. Home internet support was useless, as I could not get them to understand what the issue was. They refused to transfer me to someone who could understand what I was describing. They simply wanted me to do a factory reset...but that is not the issue. Anybody here know how to access? TIA.

9 months ago

jasoncal84Learner

asked in TV & Home Internet

T-Mobile Home Internet WORSE Than T-Mobile On Old iPhone 6 Hotspot

9 months ago

je8First activity

asked in TV & Home Internet

Phone Wifi Faster Than PC Wifi Or PC Ethernet

So i got my 5g gateway today, very easy setup, and very impressed by initial speed test on my phone. All mobile data turned off i got 18ms, 497 Download, and 30 Upload on my phone. So i quickly grabbed an ethernet cord (Cat 6) and wired it directly to the gateway, but got 55ms, 80 Download, and 10 Upload. Out of curiosity i went microcenter and picked up a Internal PCI WiFi card, installed it, installed the proper drivers, and did a speed test, and the speeds went up to 120 Down and 30 Up. This is technically okay for my personal use, but i would appreciate the full 300+ that I'm consistently getting on my phone. Any fixes for this or at least any insight as to why it is throttling my connection speed to my PC. I’ve never had a wired connection be slower than a wireless connection I'm the multiple years of IT work I've done.

9 months ago

WannieFirst activity

asked in TV & Home Internet

Trying to load Paramount Plus on T Mobile.

Code I have used said invalid.

9 months ago

Blandry186Learner

asked in TV & Home Internet

google chromecasts and other streaming issues

Hbo max not working with chromecast among other issues. This internet is fast but if nothing connects to it what's the point?

9 months ago

eastvillagerFirst activity

asked in TV & Home Internet

What's the best type of Ethernet cable to use with T-Mobile 5G Home Internet?

I’m a new T-Mobile 5G Home Internet customer and I’d like to connect my desktop PC directly to the modem by Ethernet cable and the included one is far too short. What's the best type of cable to use with the current modem for optimal speeds? CAT5e? CAT6? I assume something like CAT8 would be overkill.

9 months ago

sdfergusFirst activity

asked in TV & Home Internet

SolarEdge Connection Issue (DNS)

I just received my T-Mobile Home Internet gateway (Nokia 5G21 - gray). Everything connected fine except for my SolarEdge Inverter. My SolarEdge Inverter requires an Ethernet connection. I connected the SolarEdge Inverter to the Ethernet port on the T-Mobile gateway, however, it will not resolve the DNS needed and connect. I’ve tried both Ethernet ports with the same result. I’ve connected a laptop to both Ethernet ports and both work fine.Any advice on solving the DNS connection issue? (Specifically with SolarEdge Inverter)

9 months ago

andrewfrommoFirst activity

asked in TV & Home Internet

T-Mobile Home Internet advertise minimum 50mbps speeds but I'm getting less than one.

I understand that the technology isn’t perfect and some people are going to have issues. That being said, my address was verified both by the website and the staff at my local t-mobile store before I bought it. I called a couple of weeks ago and was told that the tower I am connected to was having maintenance done, but was scheduled to be completed actually that night (the night I called them). I woke up and checked it the next day. Same issue. I gave them the benefit of the doubt and figured maybe the maintenance had gone on longer than expected, but here we are - two weeks later - same problem. I would care a lot less if the speed was at least up to par with DSL, but this is almost like me giving T-Mobile free money for no reason. Carriers need to find a way to actually verify that the service they are advertising will actually be effective at the address that they say it will, and stop with the false advertising. Give a free trial or something and let the customer see that th

9 months ago

magenta10261696Rookie

asked in TV & Home Internet

Hello People 😁. i live in Pleasantville nj a few days ago my internet gateway connection went up to 4bars on my gateway tower. It was like that for 2days but the 3rd day it went back to 3bars

Hello People 😁. i live in Pleasantville nj a few days ago my internet gateway connection went up to 4bars on my gateway tower. It was like that for 2days but the 3rd day it went back to 3bars i was wondering if anyone else had this happen to them and what could of happened to make this do this and then go back to its regular status 3bars from 4 bars . Could someone please explain why to me please

9 months ago

GfletchFirst activity

asked in TV & Home Internet

gordon

I currently use direct tv. How will the HUB work with that service?

9 months ago

BigD85First activity

asked in TV & Home Internet

Home wifi gateway positioning

I'm in my first day of having T-Mobile home internet. I am needing advice on the best placement for my gateway router. Right now I have it on a table next to a window away from other electronics but it's only getting 2 bars of signal. Help. Advice. Thanks!

9 months ago

barbequeFirst activity

posted in TV & Home Internet

Im a new customer

I am a new customer. ¼ mile from 5g tmobile tower. using home gateway im getting 840mb download and 80mb upload so far it’s been good service. Just started my service so will see how it goes over coming months. I left comcast.

9 months ago

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