TV & Home Internet
Ask about TVision & Home Internet
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I have recently got the new 5g router and am trying out att tv because i can run 20 devices on the home network. It is set up for the host ip of 22.214.171.124. After a reboot of the router the host ip is now 126.96.36.199 and att no longer recognizes my networkas home? If I switch it too many times (4 times a year) I can only stream 3 devices. i ls there a way that t mobe can keep the 172 ip address static or change it back so i do not have to reset my home location again?
I am a long time T-Mobile cellular user and added Home Internet a couple of months ago. I am happy with the general Internet data performance but having issues with WiFi-Calling under the Home Internet service.I have been using the secure Signal app on my phone for SMS/MMS service for years w/o problems under WiFi-Calling setup (WiFi preferred mode). Signal uses the data network to send/receive SMS/MMS via their end-to-end encrypted network.Now under TMO-HI, I cannot keep the WiFi Preferred mode. In addition, I am having issues with sending or receiving Group MMS service. Looking for feedback from both Signal and Non-Signal users on your MMS experience under TMO-HI and WiFI-Calling. It’s difficult for me to debug non-Signal user mode without losing all my messages in Signal.Thank you for any feedback on WiFi Calling under TMO-HI.
I am new to T-Mobile home internet, but have had tmobile cell service for a while. I just received the Nokia 5G gateway about a week ago and it is always defaulting to LTE bands. I have excellent 5G signal in my house as my phone is always connected to 5G. It's a little disappointing that my phone gets well over 100 MB speeds and my new fancy 5G gateway only connects to LTE and gets between 20 to 30 MB speeds. I have moved it to all areas of the house to know avail. Does anybody have any ideas? Thanks in advance.
Hi all, I was thrilled to receive Tmo’s Home internet. Pretty cool technology getting 100 down and 5 up at one location in my house. In another spot in my house I get between 30 and 50 down and around 15-20 up. Latency and speed seem good. We get 2-3 bars not great but acceptable. My issue is our ATT phones and vonage boxes no longer ring in and calling out is impacted. We live in a rural area and utilize wifi calling. I believe the “trash can” is messing with the vpn tunnels these devices use. Right now the I have a router with my old and new provider connected. I was hoping to use the “trash can” as my primary internet but with wifi calling and vonage broken I had to switch back to my old provider. I called tmo support but the person wasn’t very helpful and seemed to lack knowledge on the product. All I got from her was that there are updates to 5g planned for my area and a new tower under construction. Has anyone found a solution to voip and wifi calling issues? Any word
I have just recently started using TMobile Home Internet (the 5G Nokia device that looks like a tall coffee can). When the device is plugged in, our TMobile phones (multiple versions of iPhones) lose about half of their signal strength - and calls end up going to voicemail. Plus text messages (SMS) do not send (get errors).If we turn off the Home Internet device, signals return to normal and everything works again.We have had 3 of these devices - and the behavior was observed on all three. (The first one had a broken power button and I had to hold down the button to get it to work. When I got it working - I noticed the problem immediately. The second device had an issue with the SIM activation, but even without an active SIM we still noted the same issue. The third device is in service right now - same problem.)NOTE: we only have about 2-bars of signal at our house (even the Nokia 5G device has only 2-bars), so this drop in signal to our phones is sufficient to take us out of service.
Make sure you check your credit card if you signed on to home internet. After saying “yes” on the phone to the agent about whether or not I would like to do auto payment to lock in $60 a month and gave him my credit card info, I noticed after my account was setup that I was not enrolled in auto payments and that it said $65 will be due. So I changed that online and once again provided my cc info. However I was charged $65. The agent claims I will get a credit on the next bill, for which I will have to make sure I check.
So this is the third time this has happened. I will be surfing the net and all the sudden webguard will come crashing in and block websites at random times, then a couple days later it will stop. I’ve looked at my account and webguard is disabled, and has been since we got our subscription. I have my own anti malware software, so we don’t need webguard. Is there a way to completely remove it from the account? We are paying adults and don’t need some random censor to come barging in on us whenever we look at an http site as opposed to https site. There clearly have been issues with this program so I think it would benefit the company to get rid of this garbage client. It’s embarrassing to suggest switching over to t-mobile internet, then immediately get hit with this, which loses trust in my ability to pick a reliable ISP. This needs to be solved or I will be returning my 5g internet kit and going back to what we had before. It was slow, but at least it was reliable.
My gateway internet says it is connected to all devices, phones, tv… etc. The app says that the connection quality is excellent. The app says that the internet-gateway-my device are all connected. This is day 2 and I am unable to get someone in customer support to answer, I’ve been waiting over an hour this time
In an elevated command prompt (admin) type this command to see windows auto-tuning is enabled "netsh interface tcp show global" If it is then you can disable it with this command."netsh int tcp set global autotuninglevel=disabled"For me personally it seems as though this may fixed my upload dropping to zero while trying to live stream.
Last week or couple of weeks mobile LinkedIn application doesn't work when connected to the home Internet. When I disconnect and connect to T-Mobile mobile network it works.Some other apps do not properly work as well. It is very annoying. How can I report the issue w/o calling support (it will be just useless)?
I keep trying to stream to twitch or youtube but the bandwidth randomly drops off. Speed tests I’ve ran shows me having between 15-20 mbps upload and I only need 3-6 mbps to stream on twitch. Is there anything I can do on my end to fix it? I’ve tried using a VPN to route all the traffic but it only worked once and then never again. Is there something on t-mobiles end that can enable me to live stream? Would purchasing an antenna and aiming it at my tower enable me to live stream?I’m really confused by this because people live stream with cell phones all the time and I’m basically doing the same thing but for whatever reason my upload randomly drops for no reason. The service is great if all you want to do is stream content but creating content is a totally different beast, for some reason.
On the new grey 5G home internet box, when you connect to its web page (typically http://192.168.12.1/), on the Overview screen, under the Devices panel, one of the items listed is “Mesh Wi-Fi 6 System”, just above “Wireless” and “Ethenet”. This implies a third way of networking devices (it currently says 0 connected). I have a Deco Wi-Fi 6 mesh router and was wondering if they could be interconnected by something other than an ethnet cable. Is this something that is currently implemented or is it just a planned feature for a future expansion?On their product page (https://www.t-mobile.com/isp/gateway) where it lists device features, it also says “Mesh expandable Yes”, but I haven’t found any details about this in the documentation.
I have had the 5G home internet for a while now. The router is reliable it’s always VERY fast, at least for downloads. For the most part, with most sites it’s fine. But I cannot really rely on it because a lot of sites do NOT work properly with T-Mobile Home Internet. Those same sites work fine with Verizon LTE Home internet. I think it’s some port forwarding or network issue with T-Mobile. Steam for example will sort of work but a lot of features don’t work, like friends lists and often it cannot get a connection to the game manufacturers server in the games themselves, making them unplayable since you lose progress. Other features like uploading videos to facebook are very iffy, sometimes they work often they hang. It appears that due to limitations on the T-Mobile network side of things I can’t really use this home internet for much more than uploads and downloads. It is just too problematic with too many websites. Is there some way I can use a separate router that can fix
Does anyone have IPV6 working with the T-Mobile 5G gateway feeding packets to an Asus RT-AC68U router?I do have this working for IPV4, caveats on double NAT notwithstanding.Can’t seem to get IPV6 configured properly on the RT-AC68U. “Native” mode doesn’t work at all. “Passthrough” sort of works (devices get addresses via SLAAC) at first, but blows up due to a MTU issue (router bug?).If you have it working please share how you configured it and what your firmware revision is. Many thanks.
Got my new 5G router few days ago and set it up and got it installed. My speeds with 2 pink bars is 2.5Mbps down and 1.5 up.. why is it so slow and how do I fix the speed. Also how do I know if it's running on 5G cell tower or 4G. The info on it saus it will run both?? Please help. What am I doing wrong???
It's not quite ready for prime time for dependability. Have to reboot device often. :(. Don't cut your cord yet. When up is fast, but has sudden drops in service that are very annoying. Appears is great for beginners, out of box internet in few minutes. Apps like Facebook, roku suddenly start waiting to load out of nowhere. It's early, hopefully improves. It at least allows us to drop att dsl as our redundant isp.
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