Everything working fine for months, Then the night before, streaming hiccuping. The next morning internet response time very slow. All may have been unrelated, but the gateway then stopped working. TMobile support not very helpful, just told me to turn things on and off in every possible way. No help. They spend more time apologizing than anything else.
The current symptoms.
When the gateway boots I get
- the flashing T
- then a no connection icon, circle with X in it
- followed a couple of seconds later with a connection icon with 3 pink bars active.
- 0 devices connected, no alerts or messages
After this the TMobile Wi-Fi does not show up on any device’s available Wi-Fi list. The ethernet connection is not active, and therefore unable to connect to the control gui at 192.168.12.1
I have tried to reset the gateway, but the button is not working. There is no countdown indicating a restart is about to happen. Does nothing.
Does this look like the gateway is broken?