Question

MAKE SURE YOU CHECK YOUR BILL

  • 15 April 2021
  • 2 replies
  • 162 views

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Make sure you check your credit card if you signed on to home internet.  After saying “yes” on the phone to the agent about whether or not I would like to do auto payment to lock in $60 a month and gave him my credit card info, I noticed after my account was setup that I was not enrolled in auto payments and that it said $65 will be due.  So I changed that online and once again provided my cc info.  However I was charged $65.  The agent claims I will get a credit on the next bill, for which I will have to make sure I check.


2 replies

Thanks

Same experience here. Noticed it this morning when I logged into my account the first time and the upcoming bill was $67.48. 

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